Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Induction Cooktop with Sensor Induction Technology - Black
Customer Rating
5
Great cooktop
on August 8, 2023
Posted by: Brave little toaster
from Sacramento, ca
Gender:Male
[This review was collected as part of a promotion.] This cooktop not only looks stylish, but it is very effective. It is so much faster and heats so much more evenly than my gas cooktop. The controls are very intuitive, and the 5 burner system makes for all kinds of versatility. Overall, I am very happy with it. It has upped my kitchen game significantly.
[This review was collected as part of a promotion.] We lived with propane cooking for the first 16 years in this house and lived with the fumes and film. Now, cooking is fast and much cleaner and I am so very happy with this induction cooktop.
[This review was collected as part of a promotion.] The cooktop was installed by professionals and looks really nice. The only issue we are having is a big one - the large center element is not working. Straight out of the box and we are already having an issue. I hope this is a one-time problem.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Customer Care, February 10, 2023
Thank you for sharing your experience with us, Ed0117. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We bought this induction stove top as a replacement for our old Kitchenaid Inductions Stovetop. We are VERY DISAPPOINTED! The one we had before was awesome. This one takes forever to get to boil or even a high temperature. We have however already done what was suggested in the manual to "up the power" with no difference. One burner heats faster and hotter than the others. There is no small burner with the "boil" function. So if I wanted to boil 2 eggs I would have to use a bigger pot or wait a long time to get the temp up on the small burner. All our appliances in the kitchen are Kitchenaid and have been great so that's why we continued to buy Kitchenaid but I have to say we are disappointed in this stove top! Also the P or power level of the burner will not stay on longer than 5 minutes. UGH ! I would not recommend your current product to any new buyers!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Customer Care, December 23, 2022
Thank you for sharing your experience with us, flpjreed. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q