Customer reviews from Kitchen Aid
KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Average customer rating
3.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
18
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
6
76%of customers recommend this product.
(
16 out of
21)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Customer Rating
3
Lacking information
on November 4, 2024
Posted by: Ed76
[This review was collected as part of a promotion.] I have not been able to find an operation manual
All I see and have are installation manuals
Seems like a lack of information
All I see and have are installation manuals
Seems like a lack of information
Written by a customer while visiting Kitchen Aid
Customer Rating
5
No HOT handles, can cook food and not baby sit it
on September 25, 2024
Posted by: Tom Huggins
from Opelika Al
[This review was collected as part of a promotion.] This is our second Kitchen Aid induction cooktop, our new home didn’t have the option of anything but gas. That was the most horrible thing that my wife and I had ever tried to cook on, we kept it for about 10 months then installed the Kitchen Aid cooktop.
We have really enjoyed it and our zkitchen Aid refrigerator
We have really enjoyed it and our zkitchen Aid refrigerator
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Yes it is an induction cooktop sort of
on September 14, 2024
Posted by: Santa Fe 2006
from HHI SC
[This review was collected as part of a promotion.] I previousely had a Kitchen aid induction cooktop for the last 10 years. It was quick and powerful. Pasta water boiled easily and quickly in a large pot. This new cooktop underperforms and is built vastly differently. The Boost function does not stay on to keep the water continuing up to boil, nope, it shuts down every 4-5 minutes. This requires you the cook to turn it back on. Instead of under 5 minutes to boil a large pot of water, it now takes over 10 minutes, just like a regular electric cooktop. The cooktop other levels are weak in comparison to my old induction top. This new cooktop starts at 5 when you turn it on and you can increase to 9. Basically 5 and below are too weak for sauteing or frying anything. Two functions that I do like are the timer on the cooktop and the lock.
Honestly, I'm so disappointed in this appliance. Had I known it had changed so much in the last 10 years, I would not have purchased it. I bought it based on expections and experience with my previous one.
I did have a service call and they told me that they had so many blown circuits and power issues that is why they dialed back on performance and created a limiter on the Boost function.
Honestly, I'm so disappointed in this appliance. Had I known it had changed so much in the last 10 years, I would not have purchased it. I bought it based on expections and experience with my previous one.
I did have a service call and they told me that they had so many blown circuits and power issues that is why they dialed back on performance and created a limiter on the Boost function.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, September 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 593069.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Faulty, does not work, poor service, stay away fro
on September 10, 2024
Posted by: Don’t!
[This review was collected as part of a promotion.] Did not last one month. Stopped working. No parts available. No replacement. 2 months with no working cooktop. Stay away from this and possibly all induction cooktops.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, September 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 590890.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
3
It’s okay.
on September 8, 2024
Posted by: JoAnn HdG, MD
from Havre de Grace, MD
[This review was collected as part of a promotion.] I haven’t experienced any advantage over a standard cooktop. There are also disadvantages such as needing specific pots and pans; making sure the pot is exactly positioned over the burner, and the need to increase the electric source to achieve basic design performance. The cost was 4 times that of a nice Whirlpool cooktop. I guess, if I were a chef, it would be worth it. For me, I mad a poor decision.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
The burners do not get hot enough
on August 22, 2024
Posted by: RoseHyk
from King of Prussia
[This review was collected as part of a promotion.] It's defective. The burners don't work correctly. If you turn on the back burner while you are cooking on the front burner both burners turn down the heat.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 584247.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Easy to use, still boils water lightning fast!
on August 6, 2024
Posted by: Gmoney in Florida
[This review was collected as part of a promotion.] This is a replacement for a 2017 KitchenAid 30 inch version that was already in our home. While we liked the induction cooktop concept to replace it when it went out, my wife indicates the new glass top is not as easy to keep clean as the old top, and she is disappointed in that. The sensor technology is a nice addition and the 5 burners is actually easier to deal with than our old 4 burner. The other minor (albeit costly) issue was we were told by our vendor the new top would fit the cutout as it was still a 30 inch KitchenAid. Well, it did not, we had to bring in a countertop professional and he had to enlarge our cutout by 1 inch. So same brand, newer model, slightly different size. This the 4 stars instead of 5.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to use
on July 29, 2024
Posted by: karjan
from Brigantine, NJ
[This review was collected as part of a promotion.] Very easy to use. i like the safety feature of no hot surface. I am still waiting for the free cookware that goes it. I haven't been able to get through on USA line to claim it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid