Customer reviews from Kitchen Aid
KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Average customer rating
3.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
18
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
6
76%of customers recommend this product.
(
16 out of
21)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Electric Induction Cooktop - Stainless Steel
Customer Rating
4
New model
on April 22, 2025
Posted by: Jiggs
[This review was collected as part of a promotion.] I’ve had a few problems with my cooktop which can’t be explained by the company. One time setting the timer and it kept beeping so I had to reset the circuit breaker and another time using power mode on the large burner in which it turned off and kept beeping. Once again reset via circuit breaker. Another time the large burner reduced the level of cooking a step without my touching anything.
Otherwise the cooking features have been great and I’m monitoring for any other problems of which I’m suppose to video if it occurs again.
Otherwise the cooking features have been great and I’m monitoring for any other problems of which I’m suppose to video if it occurs again.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Nice to have at home
on April 9, 2025
Posted by: Calden
[This review was collected as part of a promotion.] After enjoying induction cooktops in Europe, we’re so pleased to have one at home. Fast heating & super easy to clean, love the additional “counter space” it also provides when not in use!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Responsive!
on March 19, 2025
Posted by: TypoQueen
from Colleyville, Texas
[This review was collected as part of a promotion.] We're amazed at how fast this new KitchenAid induction cooktop heats up and how quickly it responds to lowering the temperature and raising the temperature. Gives one a feeling of real control!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Disappointed
on March 11, 2025
Posted by: LP12
[This review was collected as part of a promotion.] After they stopped making parts for my other stove, I replaced my Jenn Air Induction stovetop with this model. Although this is listed as an induction stove, I feel it's more like an electric stove. It takes much longer and at a higher heat to cook anything. It also doesn't cool down as quickly as a typical induction stovetop.
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Small Burners
on February 11, 2025
Posted by: HarrisJon
[This review was collected as part of a promotion.] I have not had this very long and the cooking has been great but I have to say that there is only room on the cooktop for one large pot which seems less than our old cooktop (which was actually in the same spot so similar size) and the old cooktop only had 4 burners but 2 could handle a large pan or pot.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
A Design and Standards Challenge Not Yet Met
on February 7, 2025
Posted by: Al '46
[This review was collected as part of a promotion.] My rating has as much to do with the current state of the market for in induction cooktops as it does the cooktop itself. We have cooked with induction since 2017 and are big fans. Therefore when we purchased a new condo we asked the builder to put in an induction cooktop. Since all the other major appliances in the condo were KitchenAid, he put in this KitchenAid cooktop. The problem is that the cooktop is not compatible with any of the high-end Demeyere cookware we purchased. We were shocked both because Demeyere is internationally renowned for its quality and design for induction and because we have used Demeyere on our 2017 JennAir induction with great success for years. Having purchased a warranty for all our new KitchenAid appliances we called and arranged for an authorized technician to see if there was something wrong with our cooktop that affected its compatibility with the cookware. The technician called KitchenAid warranty repair and was told (in our hearing as he was on speaker phone) that as long as the cooktop worked with cast iron cookware the problem was with our cookware. So we took our Demeyere pans to an appliance shop and it worked with every induction cooktop in the showroom; just not our Kitchenaid in the condo. It is ridiculous to set the standard for adequate ferrous content for induction cookware to cast iron. Of course cast iron pans have enough iron. To return to my earlier comment about standards: there ought to be an industry-wide standard for ferrous content before cookware can be called induction compatible. Until there is, it is KichenAid's responsibility to engineer it's products to be compatible with the top brands of induction cookware. it is not much satisfaction that our brand new induction cooktop works with cast iron when our complete set of Demeyere top-of-the-line induction pots and pans sit unused.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, February 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Induction Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Cooktops and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Cooktop model/serial number, and reference Case # 671171.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Nice features.
on December 20, 2024
Posted by: dymill
[This review was collected as part of a promotion.] Beautiful sleek design. I would have preferred a more flush mount.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not the best product
on November 19, 2024
Posted by: KCH3EV
from Orlando FL
[This review was collected as part of a promotion.] When I Bought my original KitchenAid induction top back in March. It seemed to be working OK until I realized that Only four out of the five induction sensors were working. Their technician came out, looked at it and said it was broken and needed replaced. It took six weeks to get the replacement to find out the induction was not working again. I highly recommend looking for another product. And hopefully KitchenAid allows me to find another product similar, but one that actually works
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Team, Consumer Care, November 19, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 626622.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting Kitchen Aid