[This review was collected as part of a promotion.] Love it soo much !! The controls are cool with the - + heats quickly I couldnt ask for a nicer appliance !!
[This review was collected as part of a promotion.] First ever experience with this type of cook top. It is definitely a learning curve. I am sure it will be great once I get used to cooking on it.
[This review was collected as part of a promotion.] Burners are hard to know where they are on the surface until they are turned on & the element turns red. It would help if there is an outline to indicate where they are on the surface.
[This review was collected as part of a promotion.] I'm finding it hard to keep shiny and streak free even though I'm using the recommended products. I also cannot see the outline of the burners. I had it installed in July and since then I have only used the front left burner and the middle burner once. It is extremely frustrating.
[This review was collected as part of a promotion.] 1st time I had tried to use it and it will not operate. Looked at the trouble shooting guide and followed those steps and still not working. Tried to call for service help and was on hold for a 1/2 hour. When chose the option to be called back was given a timeframe of a week from my call. Tried to go on-line for help and same directions as in the booklet. Very frustrated
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 589209. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We remodeled our kitchen and replaced our 20 year old KitchenAid appliances with a new KitchenAid microwave/oven combo and a new KitchenAid cooktop. We love everything about the cooktop. Very classy and cooks great!