Customer reviews from kitchenaid.com
KitchenAid - 30 inch Wide 5 element Built-In Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
11
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
3
62%of customers recommend this product.
(
8 out of
13)
Customer Reviews for KitchenAid - 30 inch Wide 5 element Built-In Cooktop with 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
2
on June 26, 2025
Posted by: CT fail
[This review was collected as part of a promotion.] I am very disappointed in our Electric Cooktop. I may be doing something wrong but I feel the burners cook a lot hotter than my original cooktop. Even when the temperature is lowered to 1 or 2 the burner still is very hot and doesn't cool down a lot.
Also the stovetop is very difficult to clean. I usually have to spend at least 10 minutes or more using various cleaners and the scrubber that came with the stovetop.
Also the stovetop is very difficult to clean. I usually have to spend at least 10 minutes or more using various cleaners and the scrubber that came with the stovetop.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 30, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Electric Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Cooktops and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 744665.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 8, 2025
Posted by: Single wall oven
[This review was collected as part of a promotion.] We are very happy with it. The burners could be more distinctly visible.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy with my Kitchen Aid!
on May 27, 2025
Posted by: Rita340
[This review was collected as part of a promotion.] I recently had this Kitchen Aid cooktop installed after my Decor cooktop of 25 years became inoperable. I am so happy with my new cooktop! It is a much better product than my old cooktop!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Scratches too easily
on April 13, 2025
Posted by: fragile
[This review was collected as part of a promotion.] We are very happy with our new KitchenAid cooktop which replaced one that was 18 years old. Our only problem is that it scratches very easily. We did not expect this issue with the new unit and it kind of spoils our excitement.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Cooks good but with cleanup issues
on March 10, 2025
Posted by: Nancy 1239
from Fort Worth, TX
[This review was collected as part of a promotion.] I like this cooktop much better than my previous one. Works well, and easy to use. I still have an issue with the color of the top being black. It stays smuggled and dirty looking unless I clean immediately every time I use, and even has to be cleaned at least once a day. It is already showing come scratches even though I’m very careful not to move pans around on the top. I do wish they would have other options in color of cooktop.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product
on March 1, 2025
Posted by: JR2019
from Virginia Beach VA
[This review was collected as part of a promotion.] Great performer. Exact fit from previous Kitchen Aid installation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Heats fast and accurate.. easy to clean
on February 12, 2025
Posted by: Ron!
from Oregon
[This review was collected as part of a promotion.] Love it soo much !! The controls are cool with the - + heats quickly I couldnt ask for a nicer appliance !!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice looking, lots of options for cooking
on December 26, 2024
Posted by: LindaS46
from Harrah, WA
[This review was collected as part of a promotion.] First ever experience with this type of cook top. It is definitely a learning curve. I am sure it will be great once I get used to cooking on it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com