Customer reviews from kitchenaid.com
KitchenAid - 30' Built-In Cooktop with 5 Burners and 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
11
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
3
62%of customers recommend this product.
(
8 out of
13)
Customer Reviews for KitchenAid - 30' Built-In Cooktop with 5 Burners and 10''/6'' Even-Heat Ultra Power Element with Simmer Setting - Black
Customer Rating
1
Non-operational
on September 6, 2024
Posted by: KitchenAid crap
[This review was collected as part of a promotion.] 1st time I had tried to use it and it will not operate. Looked at the trouble shooting guide and followed those steps and still not working. Tried to call for service help and was on hold for a 1/2 hour. When chose the option to be called back was given a timeframe of a week from my call. Tried to go on-line for help and same directions as in the booklet. Very frustrated
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 589209.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good
on October 9, 2024
Posted by: Mac18
[This review was collected as part of a promotion.] Wish I had bought one with knobs, sometimes touch is too sensitive
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on December 14, 2024
Posted by: Lkjh
from Ohio
[This review was collected as part of a promotion.] Burners are hard to know where they are on the surface until they are turned on & the element turns red. It would help if there is an outline to indicate where they are on the surface.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice looking, lots of options for cooking
on December 26, 2024
Posted by: LindaS46
from Harrah, WA
[This review was collected as part of a promotion.] First ever experience with this type of cook top. It is definitely a learning curve. I am sure it will be great once I get used to cooking on it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Heats fast and accurate.. easy to clean
on February 12, 2025
Posted by: Ron!
from Oregon
[This review was collected as part of a promotion.] Love it soo much !! The controls are cool with the - + heats quickly I couldnt ask for a nicer appliance !!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product
on March 1, 2025
Posted by: JR2019
from Virginia Beach VA
[This review was collected as part of a promotion.] Great performer. Exact fit from previous Kitchen Aid installation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy with my Kitchen Aid!
on May 27, 2025
Posted by: Rita340
[This review was collected as part of a promotion.] I recently had this Kitchen Aid cooktop installed after my Decor cooktop of 25 years became inoperable. I am so happy with my new cooktop! It is a much better product than my old cooktop!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 8, 2025
Posted by: Single wall oven
[This review was collected as part of a promotion.] We are very happy with it. The burners could be more distinctly visible.
Written by a customer while visiting kitchenaid.com