Customer reviews from BISSELL Homecare
BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Customer Rating
4
Older Home
on January 30, 2015
Posted by: Old Lady
from Gilbert, SC, USA
Verified Purchase:No
I bought this Bissell with the thought that I could put away the mop and bucket. My home was built in the 50's and has many updateds needed including new flooring throughout. With this in mind the vacuum worked wonderfully and I was so happy with being able to put away that big cannister model. However the steam did not work quite like I thought it would. It did clean the floor but left it dull with streaks. I did pull out the bucket again and used some wax on the floor to make it shine again. I think if I were to have more updated floors this would be a winner!!!!! So until then I will say I am happy with the purchase.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Not worth the trouble
on November 2, 2017
Posted by: Janthecleaner
from Arnprior, ON CAN
Verified Purchase:No
The vacuum did not pick up, but just pushed the dirt around. It weighs, apparently 10lbs, pushing that around a large floor, and my arms got so tired. It seems to just shove the dirt into the baseboards, and corners. Not worth it. Would rather use a mop and pail. This is a huge waste of money, in my opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: Debra
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love love love it!!!! It cleaned the floor and steamed at the same time. Very easy to use. No streaking. I am so happy! Love Bissell!,,
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great little machine
on June 7, 2017
Posted by: Sue
from South Carolina
Verified Purchase:No
This is a great little machine. I have 2 puppies who are in the process of being potty trained and this cleans up their messes and restores my floors! The added benefit is that the smell of their messes is being cleaned up quickly and easily so they are making fewer messes. Both the wet pads and the dry mops work well, and it cuts my cleaning time in half as I can both vacuum and mop at the same time! My only request when the machine is updated is to make the dirt cup clearer as it's hard to see when it's full.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Poor performance
on December 22, 2016
Posted by: Dissatisfied customer
from Oklahoma, USA
Verified Purchase:No
I have never been able to get it to steam. Absolutely no water comes through to the pad. It does vacuum. I would not waste my money again!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great product!
on January 10, 2020
Posted by: KAD
from Rochester, NY
Verified Purchase:No
We have tile floor in most of our house. We also have a dog. :-) She constantly tracks in muddy paw prints after rain or snow melt. I was looking for a one step vac/mop and this it!! This vac picks up the dirt first and then cleans the muddy tracks wonderfully! Dirt and dog hairs, etc, do not get caught in the mop head because the dry vac works well. It's exactly what we needed. It comes with an extra mop head (please make them gray instead of white!!), and I'll be buying 2 more.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Regular Usage with home chores
on March 19, 2015
Posted by: IreneNeatFreak
from SF 49ers
Verified Purchase:No
This product was last years b-day gift and I have used it regularly since then. When I noticed that its not functioning as usual, I imagined the floor will never be as clean again if I have to use other equipment. The steam was not delivering on floor for there was not a streak (dry). Then I discovered the pad tray was falling apart where it was cracking. I attempted to use duct tape to cover the cracks but it was still not functioning correctly. I called for a replacement and will be shipped in 7 days. I'm assuming they will send exact replacement. I hope the plastic material will be reconfigured for a better sturdy one that can take on heat. I hope I won't have to call in a year or so for another replacement. OVERALL "I'M FULLY SATISFIED AND I CAN'T LIVE WITHOUT IT :-)".
Written by a customer while visiting BISSELL Homecare
Posted by: Frankie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is the second one we own. We have wood and tile floors and the Symphony is all my wife uses.
Written by a customer while visiting BISSELL Homecare