Customer reviews from BISSELL Homecare
BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Customer Rating
3
so-so
on September 20, 2015
Posted by: Hawaiimom
from Kailua, HI, USA
Verified Purchase:No
I live in Hawaii, and while that might sound like paradise, it does mean that there are some challenges with keeping a house clean. First of all, my home, like many others in Hawaii, is not air conditioned. Instead, I have louvered windows like you might find in a sun room or Florida room to take advantage of the constant cool trade winds that typically blow. Wind constantly blowing through your house, also means that dust and dirt is constantly blowing through the house as well. Needless to say, the idea of being able to vacuum and steam mop my house-full of tiled floors sounded amazing to this full-time working mother of two! I did my research and found the Bissell Symphony. If I run the Symphony daily, I could definitely keep up with the dust and dirt. However, the once a week cleaning (if I'm lucky) that I'm actually able to do, is not handled as well as I had hoped by the Symphony. The vacuum's suction is barely strong enough to suck up my long hair even when it hasn't been made wet by the mop. Once the mop has dampened the hair, dust, and dirt, the vacuum is unable to suck it up, leaving piles of dust, dirt, and hair in the corners of the house. I have to go back with a paper towel to wipe up those piles. I've found that in order for my floors to get really clean, I have to pull out my old regular vacuum and then run the steam mop--which is exactly what I was trying to avoid doing by purchasing the Symphony. A stronger vacuum would have greatly improved my satisfaction with this product. I have actually put a dry crumb directly in front of the vacuum without the mop pad on the Symphony and it did not get sucked up. My husband has teased me for years because I'm constantly purchasing new floor cleaning products to simplify my cleaning process. I guess the teasing will continue, because the Symphony has not ended my search for the perfect floor cleaning device.
Written by a customer while visiting BISSELL Homecare
Posted by: Stephanie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Before purchasing this product I did alot of research. My house is 75% hardwood floor and with four children and a new puppy in the home I needed a product that would help me get the floors clean with minimal effort so I could have time for the more important things. I am so glad I came across this all in one vacuum and steam mop. The interchangeable attachments that were included make it easy to switch between a wet mop pad and a cotton pad. I also love that you can use any floor pad available at the store, they all fit! The vacuum is very powerful and the steam part gets the dried stains right off. The refill tank is a good size and I even add a bit of scented cleaner to make the floors smell good. It's very easy to use and the buttons are easy to understand. Now when we use our new all in one vacuum, I don't have to worry about walking around afterward and getting dirt on my feet, it picks up everything! It is a bit loud but it doesn't interfere with the TV and it vacuums up so good that it doesn't take long to finish. I do wish it came cordless though but overall I am so happy with this product!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Cannot open water lid
on March 15, 2015
Posted by: Nico
from Calgary, AB, Canada
Verified Purchase:No
Was very excited to test the product, only to get stopped in our tracks - the water container do not want to open. Really! I will try and search for a solution.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your posting. To open the water tank lid just press the sides of the lid and pull out.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would definitely 100% buy this product again
on September 30, 2020
Posted by: Jenny
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't believe I waited so long to purchase the Symphony Pet steam vac. Works great and makes short work of getting your floors incredibly clean. I've got both tile and wood floors and it works well on both. I've recommended this product to my daughter and all my coworkers.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Excellent Steam Vac/Mop
on July 22, 2014
Posted by: SanCat
from Los Angeles, CA, USA
Verified Purchase:No
I had taken months' of time to research this Bissell Symphony Vacuum and Steam Mop. I even went as far as to purchase a competitor's brand that only steam mopped to acquire a comparison. I had to return that brand. I finally took the plunge and ordered this Bissell Symphony and I am so happy that I did so. It is so easy to use and the vacuum suction is extremely strong which is what I needed for our white porcelain kitchen floors. I wish that it came with more mop pads, but the two are very workable right now. The floors always feel so bright and clean. The only small issue that I have is that most times, the mop pads can leave streaks. It is important to ensure that the mops pads are clean in order to reduce any dirt streaks. As for certain laminate floors, I also found that the streaks left behind are very common. There is really nothing that can be done except to go over the area again with the Bissell or to use a mop. Otherwise, this machine is so worth the purchase and I look forward to its continued use in our home!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wish i would have gotten it sooner!
on April 18, 2018
Posted by: JoAnna
from Michigan (MI)
Verified Purchase:No
What a time saver! I am a stay at home mom with two dogs and two kids under 5. It's safe to say my house can turn into a disaster zone in .2 seconds. In between my dog that sheds like a maniac and my other dog who has Addison disease (so he frequently vomits and has diarrhea), and my two whirl winds of messes. This machine make the messy moments less frustrating. Cleaning all the floors in my house takes about an hour now (all tile or laminate) and it use to easily take 4-5 hours. I love this thing! I've only had it for about a week, but it's won me over quickly.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Shirley
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, so good, I like that I can vacuum and mop at the same time. Saves so much time. I can also just vacuum without mopping.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Priscilla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very lightweight and simple to use, vacuum really has suction and was very surprised the first time using it, seeing my pets fur coming across the floor to be sucked up.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare