I thought I loved my shark steam mop until I got this.
on December 18, 2018
Posted by: Julie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so easy to clean up my kitchen floor now. Vacuum and steam at the same time.... genius. It seems too good to be true but It actually works. I love the disposable pads. The vacuum is pretty powerful.
Written by a customer while visiting BISSELL Homecare
Unfortunately not what I was expecting. A lot smaller then I thought and works just like an average steamer and vacuum.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We're sorry you weren't happy with your Symphony, Michael! We'll share your feedback with our quality team, but please call us in the future if we can help under your warranty at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
2nd one bites the dust.
on January 27, 2018
Posted by: Satch
from Marana AZ
Verified Purchase:No
First one stopped producing steam spray so we purchased a replacement. Now this one won't produce steam spray. It is intermittent, working one time out of every twenty or so presses of the handle switch. We are not sure if it is the switch or the pump. We see that the pump is widely unavailable on line. Defective?
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Satch - if you're using only water in your machine, this video should help get your Symphony steaming again: https://www.bissell.com/symphony-all-in-one-vacuum-and-steam-mop-1132/reduced-steam-symphony-vacuum-and-steam-mop
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
BEST INVESTMENT EVER
on January 26, 2015
Posted by: Andrea S.
from Sarasota, FL, USA
Verified Purchase:No
I am a boutique owner and manager with such a busy schedule, having to use a swifter duster, broom, dustpan and mop was extremely time consuming. Not to mention that dirt and debris could still be found on the floors even after I did all of the cleaning. After much debate, I finally decided to purchase the BIssell Symphony. I had decided if I was going to spend all of that time and money, I might as well invest it in a product that can save me time. WIthin 2 days of ordering, I received my Bissell Symphony. It was halfway put together and all I had to do was place the top into the bottom and fill the water tank for the steam mop. Seriously, it was that simple. After plugging it in and fiddling with the buttons, I immediately understood how to use it. After previously purchasing another similar product that was so difficult to understand how to use, I was over the moon with the ease of using the Symphony. Then I put it to the test. I vacuumed and steam mopped the entire store (2000 sq feet). During my cleaning, I never once got tired or sore from the weight. Furthermore, I could physically see how well the product was working. It absolutely amazed me. My investment has paid off! Now I just need to convince my husband to allow me to buy another one for our own home. Whoever invented this was ingenious and has made me a very happy person and business woman!! I'd gladly meet with a Bissell representative so that you can capture the footage of the benefits of the Symphony in a work setting such as a boutique or small store!!! Yours Truly, Andrea S. Sarasota, Florida
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Doesnt get hot
on August 26, 2015
Posted by: wendy3890
from Palm bay, FL
Verified Purchase:No
I am extremely disappointed with this Bissell Symphony. It produced hardly and steam. There is no way its disinfecting if the floor isn't even warm when you are done. Takes 5-6 swipes over any stains. Very expensive machine and i expect excellent quality
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Love my new symphony! Great for dirty doggy feet ans hair. Easy, lightweight, convenient to use. Review now to enter sweepstakes!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
A great steam/vac, Easy to use, Love it!!
on May 6, 2020
Posted by: Mike
from Singer Island, FL
Verified Purchase:No
Love this machine! Easy to fill, heats quickly, operates perfectly and came with the perfect attachments. Finished the 1000 sq.ft of tile floor and it is glowing clean! Congrats to you Mark Bissell on outstanding products & support of Pets!!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare