Customer reviews from BISSELL Homecare
BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Average customer rating
4.2
(1,264 Reviews)
Rating breakdown 1,264 reviews
5 Stars
826
4 Stars
178
3 Stars
71
2 Stars
70
1 Star
119
80%of customers recommend this product.
(
514 out of
639)
Customer Reviews for BISSELL - Symphony All-in-One Vacuum and Steam Mop - Grey and Blue
Customer Rating
1
horrible smell!!
on September 15, 2015
Posted by: Sara
from Edmond, Oklahoma
Verified Purchase:No
I purchased this about 2 months ago, and loved it after first use. However, after first use it exudes a horrible odor. I change pass after every use and clean filter also but have been unable to get rid of smell. It's a huge disappointment and if I could take it back I definitely would!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Have you added anything to the water tank aside from distilled water? The unit should not have any sort of odor but if any chemicals, formulas, or other agents are being used it could cause an odor. Give us a call and we'd be happy to investigate! http://www.bissell.com/contact-us/?cid=ccsocial2107
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Pretty Handy!
on July 6, 2016
Posted by: TinoNicole
from Minneapolis, MN
Verified Purchase:No
I like this product for lighter, surface cleaning jobs; it allows me to move seamlessly across my home and surfaces without skipping a beat!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Very disappointed
on August 22, 2015
Posted by: Susie
from Chandler, AZ, USA
Verified Purchase:No
I have purchased 2 Bissell Symphony cleaners in the last month or so due to the first one started leaking out the bottom as soon as I put water in the tank. This is only after a few uses. I purchased a second one shortly after and only after 2 uses it started doing the same thing. I do love the ease of the mopping but after trying 2 and having the same issue, I will be looking for a different product to purchase.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for the feedback! Check the water filter located on the lower left hand side. If this is misaligned it could cause water to leak out. Also make sure you are only using distilled water in this unit. Using any chemicals or formulas could cause it to leak and not steam.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
stopped working after a little while, no steam
on August 16, 2020
Posted by: none
from houston , tx
Verified Purchase:No
cheaply made stopped working shortly after use
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Sorry you're having trouble with your Symphony, but these quick troubleshooting steps will restore the steam: https://support.bissell.com/app/answers/detail/a_id/737 If we can help further with your machine, please call us at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Works wonders!!!
on December 2, 2014
Posted by: Sonny
from Albuquerque, NM
Verified Purchase:No
Had a roomba for 4 years that worked great on our hard wood but I still had to mop. We then got two Corgis and the shedding rendered roomba's sweeping abilities useless. I purchased the symphony and now I get the 'sweeping' roomba used to do and the 'mopping' I would have done anyway, done at the same time. I also can vacuum the rugs and stairs with ease by simply removing the pad tray. We are buying one for my mother this Christmas. If you have hard floors you should also have a Symphony !!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
great product
on February 15, 2014
Posted by: lionessqueenc
from Minneapolis, MN, USA
Verified Purchase:No
I love this little machine. I especially like the vacuum feature. It cleans my floors and leaves them spotless and shiny. It was very easy to use. I no longer use anything else on my floors. as you mop the vacuum picks up anything you missed when you swept your floor, which I really like. I would very much recommend this product, you will like it .
Written by a customer while visiting BISSELL Homecare
Posted by: Junk
from Sherman, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Within few months of using this maybe 2 times a weeks it started to leak water. I've sent the vacuum to the place they recommended and haven't heard anything until I called them. I just wish I'd picked a different model
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Please call our Consumer Care team at 1-800-237-7691 so we can look into the repair status at the authorized service center further.
Written by a customer while visiting BISSELL Homecare
Posted by: Gary
from undisclosed
Verified Purchase:Yes
I have used it only once so far and it works great. It is well made, easy to assemble, instructions are clear, and it is user friendly.
Written by a customer while visiting BISSELL Homecare