Customer reviews from cuisinart.com
Cuisinart - Chimenea Propane Fire Pit - Black
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
1
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Cuisinart - Chimenea Propane Fire Pit - Black
Customer Rating
2
Difficult to build/ flimsy quality
on July 10, 2026
Posted by: Ed 75
Gender:Male
As others stated, this is very difficult to assemble. Quality is also very flimsy for the price. Once assembled it looks cool and does what it’s supposed to do (so far)
I’m worried that it seems really flimsy for an “outdoor” product. I feel like it may not stand the test of time.
I’m worried that it seems really flimsy for an “outdoor” product. I feel like it may not stand the test of time.
Response from cuisinart.comBy Cuisinart, July 13, 2026
We're sorry to hear that the Chimenea Propane Fire Pit did not fully meet your expectations. We understand that a lengthy assembly process and concerns about sturdiness can be frustrating, especially for an outdoor product, though we're glad to hear that it looks great and is performing as intended. To help maximize stability and longevity, we recommend ensuring all hardware is fully tightened and covering or storing the unit when not in use, particularly during harsh weather conditions. Thank you for sharing your experience—feedback from consumers like you helps us evaluate product design and durability and informs future improvements.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Hearthstone align to be able to put the screws in
on June 14, 2026
Posted by: Marypiper
I do not recommend this product. I tried to put it together but Parts don't align very well to even screw it together. called and left messages multiple times and no calls back .
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 17, 2026
We’re sorry to hear about the difficulty you experienced during assembly and the trouble reaching support, and we appreciate you bringing this to our attention. If parts are not aligning, we recommend laying all components on a flat surface, loosely starting all screws before tightening, and verifying that each panel is oriented correctly per the manual to help improve alignment. Our Consumer Assistance Center would be happy to assist further and ensure you get the help you need—please call 1-800-726-0190 and reference ticket #8901019267. Your feedback is extremely valuable in helping us improve future products and service, and we sincerely thank you for sharing your experience.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Love it but no longer ignites
on June 8, 2025
Posted by: LizaJane4
Gender:Female
I adore this fire pit but after a couple of years with only light use, the igniter no longer works. I can’t seem to find a replacement part for it. I have kept the cover on it. I’m not quite sure why the igniter has gone bad but it has been a couple years. I wouldn’t mind replacing the igniter but will not be buying another if I can’t get replacement parts to extend the life of the product. For the price of this fire pit, I expect it to last more than just a couple years.
Written by a customer while visiting cuisinart.com
Customer Rating
4
on June 5, 2025
Posted by: Thao
was given as gift for my birthday. Took over 3 hours to assemble. the instruction illustration could be vague . An assembly video would be very helpful. The SS screw through P is not l0ng enough for the wing nut so i had to go to the hardware store to get a longer one
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great for chilly nights.
on May 14, 2022
Posted by: Melissa71
from Uniontown Ohio
Gender:Female
[This review was collected as part of a promotion.] I’ve never had a propane fire pit before but thought I would try one. This is perfect for those chilly nights when you want to sit outside and relax under the stars. I like the feature if it tips over it automatically shuts off. I was a little intimidated by the big box but it wasn’t too hard to put together. I will definitely enjoy using this more often. After busy days at work it’s nice to relax.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Beautiful!
on May 13, 2022
Posted by: Thumbug9191
[This review was collected as part of a promotion.] This fire pit is a perfect addition to any backyard. The look is absolutely gorgeous and it provides a fair amount of heat as well which makes it perfect for chilly nights outside in the spring or fall.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Looks amazing on our deck!
on May 11, 2022
Posted by: Mystina83
from Jaffrey NH
Gender:Female
[This review was collected as part of a promotion.] This looks amazing out on our deck! This was pretty easy for me to put together. Took about an hour give or take a few child interruptions. This feels really sturdy and well put together. I like that it has a safety tip feature so that if it does fall over it turns off. I wish there was a cover over the stones though. Curious kids will learn quickly not to touch again but I would like it for when it is not running and the kids take off with the stones. Propane run so we can adjust the heat. I see a lot of use coming from this and so happy we got it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Attractive And Functional
on May 5, 2022
Posted by: HelloDolly
from Safety Harbor, Fl
Gender:Female
[This review was collected as part of a promotion.] I really have wanted a fire pit for quite some time. The design is very well thought out and commands attention on my deck. I love that it has a tilt-safety feature, so if it is on and it’s tipped over, it goes out. Now that I have this,? I’m going to need to up the ante and buy better deck chairs as we plan to be out on the deck more. I can foresee many nights spent year-round relaxing and sipping our drinks. If I had one negative thing to point out, I’d suggest that it comes with an optional grate or door for people with little ones.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com