Customer Reviews for ZLINE - 48 in. Wide 7 Burner Autograph 6.0 cu. ft. Freestanding Legacy Dual Fuel Range with Black Steel & Bronze Accents - Black
Customer Rating
5
Very impressed and satisfied
on January 17, 2023
Posted by: Bethjacob
We've been looking for a classic range since last year. The unit that came with our new home had backsplash controls, which we thought was odd and dangerous. Whoever thought that was cool must be fired (jk). Anyway, this range is amazing, works and performs just as advertised. The burners are like rocket engines. I wish there was a way to lower the flames to simmer levels though. But overall, my husband and I are very impressed and satisfied with our purchase.
I bought this 1 year ago. The heating element connector and wire in the oven melted. Zline said they have a problem with doors not sealing properly and are sending me a new range. All zline ranges with an oven fan button on the right side were recalled. This unit did not have the carbon monoxide issue but still worth noting. I will never buy this brand again.
Response from zlinekitchen.comBy ZLINE, January 5, 2023
Hello! Thank you for taking the time to write this review. We apologize for the experience that you have had with your ZLINE range. This is not a normal function of the ranges, and we are happy to hear that ZLINE will be sending out a replacement. Please let us know if there is anything that we can do to assist further!
We just finished our kitchen remodel and it wouldn't have been complete with out this range and a matching ZLine Hood. The range not only looks good but it cooks great.
This range has one of the most solid stovetops I've ever seen. I could literally do yoga on the grates and they won't budge. Only proves how well-made it is, which is an obvious green flag. The oven is also worth mentioning. Spaceous and has easy-to-pull racks, unlike our old oven in which the racks used to get stuck form the slightest of movements. I just love products from Zline.
So we've just bought this range. We've been waiting for the price to go a little lower since May. It's worth the way. I love this range. Very good quality for its price. This is perfect for any standard kitchen.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, December 19, 2022
Hello, thank you so much for your feedback! We are incredibly happy to hear that you are enjoying your new ZLINE range. If you ever have any questions or need assistance, please reach out to our Customer Experience Team at zlinekitchen.com/contact and we would be more than happy to help you!
There are a few things I think I like about this oven. One is the stayput hinges that let me keep the door open at any angle. That's pretty cool. The racks slide in and out as if you're slicing butter. The heating elements in the oven also look quite hard-wearing. I also like the fact that the small oven is bigger than any small ovens I've tried before. That's why I rarely use the big oven now. The small oven is where I do may daily cooking.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, October 19, 2022
Hello,
Thank you for your feedback! We are thrilled to hear that you are enjoying your new range and its features. The stay-put hinges are a game changer! If there is anything we can do for you, please don't hesitate to reach out at zlinekitchen.com/contact. Thank you!
Conversion to propane was relatively easy. I love the look and feel of the stove. Easy to clean. The burners work well. Two complaints. I love the center grill but have yet to really get it hot enough to grill a steak. Not a real big issue as we also have an outdoor kitchen where I normally do steaks. The second problem is that the oven does not heat evenly. The food towards the back gets done ALOT faster than the front. I wish this could be fixed.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, September 21, 2022
Hello Robin! We are happy to hear you are enjoying many of the features of your new ZLINE range. We appreciate your feedback and would love the opportunity to help troubleshoot these additional issues to your satisfaction. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.