Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Average customer rating
4.6
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
72
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
5
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Customer Rating
5
Well designed
on February 24, 2025
Posted by: Jungle12
Switched from a GE Advantium. The Frigidaire is cheaper but has good quality. Installed it 1 week ago and everything is good.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keep these things in mind
on February 15, 2025
Posted by: Dale5400
[This review was collected as part of a promotion.] I have no complaints about the function of this microwave. It is a replacement of the previous model that lasted not quite 5 years. Therefore, the door handle style is now different than the built-in oven which is right below it. Also, keep in mind when you place it, that you are going to have to reach over the door to clean the back of the oven, and it is quite deep. In hindsight I probably should have gone with a drawer microwave when I remodeled the kitchen. At least if I had to change it, it wouldn't have been so obvious
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on February 12, 2025
Posted by: Cdelello
It’s 2 months old and constantly stops working intermittently and I can’t figure out what’s up with it! Regret getting this and possibly the rest of the appliances if this is what I have to look forward to.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed - Easy access to Functionality Ypou Want
on January 2, 2025
Posted by: Duke1USMC
[This review was collected as part of a promotion.] I purchased this microwave as an upgrade. What a great decision that was. So easy ro install myself and I love the pill open handle feature!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frustrated
on December 3, 2024
Posted by: LilyGago
[This review was collected as part of a promotion.] This is my third frigidaire microwave. This last one only worked for 3 months. Please refund or replace.
Thanks.
Thanks.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 4, 2024
Thank you for reaching out to us, and we sincerely apologize for the inconvenience you’ve experienced with your microwave, Lily. We understand your frustration, especially as this is the third microwave you’ve had and the recent one stopped working after just three months. To assist you further, we encourage you to connect with us via live chat at Frigidaire.com or call our customer care team at 1-800-374-4432. Our team is available Monday through Friday, from 8:30 AM to 8:00 PM EST. We truly appreciate your patience, and we are committed to finding a resolution for you as quickly as possible. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
good looks quick cook
on December 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Fast Microwave cooking with an intuitive control panel. Easy to clean stainless construction.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 29, 2024
Posted by: ckf19
[This review was collected as part of a promotion.] Great microwave, very large capacity and it fits above my built-in oven rather than over the stovetop. Love the features and ease of cooking with it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cabinet microwave
on November 28, 2024
Posted by: PumpkinJack100
[This review was collected as part of a promotion.] The oven is smaller inside as I expected. The width is bigger and doesn't quite fit in my cabinet as my old GE 30" which leads to the sides sticking out about half an inch. The control panel is easy and simple to use. The looks are amazing and blends in very well with our other appliances.
Written by a customer while visiting frigidaire.com