Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Average customer rating
4.6
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
66
4 Stars
14
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Customer Rating
5
Keep it Simple!
on March 31, 2025
Posted by: DavidMF
[This review was collected as part of a promotion.] We replaced a 5 yr old convention microwave that heated inconsistently and had electrical shorts (scary in a microwave!). Our new Frigidaire model has easier controls, a shorter fan exhaust cycle, and heats quickly and consistently. And, since it is microwave only, there are no convection coils in the top of the unit that make it hard to clean and that damage your hands! Clean-up is a snap!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 20, 2025
Posted by: mtjsc1
[This review was collected as part of a promotion.] Fan keeps running until stop is pressed or the door is opened. Love the matching Frigidaire Gallery appliances.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 21, 2025
Hello there. Thanks for your feedback! We're so glad to hear you're loving your matching Frigidaire Gallery appliances, there’s nothing like a cohesive, stylish kitchen setup!
As for the fan running continuously until the door is opened or the stop button is pressed, that definitely sounds like something worth checking into. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
As for the fan running continuously until the door is opened or the stop button is pressed, that definitely sounds like something worth checking into. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
panther
on June 10, 2025
Posted by: jab19
[This review was collected as part of a promotion.] like it, very nice. works well. easy to see food and light is great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 10, 2025
We're so glad to hear you're enjoying your microwave! It’s great to know it’s working well for you and that the visibility and lighting are making a positive difference. Thanks for sharing your feedback—it means a lot! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome addition to island kitchen table
on July 12, 2025
Posted by: Swanson47
[This review was collected as part of a promotion.] Very easy to use and love the styling. The fit & finish is 👌. Would highly recommend.. We opted for the manual pull down version vs the powered slide out one just for durability purposes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this microwave!
on October 9, 2025
Posted by: laneymill56
[This review was collected as part of a promotion.] It is a very beautiful appliance, and like all the functionality.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello laneymill56!
Thank you so much for the 5-star rating and for sharing your feedback on your new Frigidaire Gallery 30" Built-In Microwave Oven with Drop-Down Door (model GMBD3068AF)! We’re thrilled to hear that you love both its beautiful design and functionality. Your satisfaction means a lot to us, and we’re so glad this appliance has been a great addition to your kitchen.
We truly value your loyalty to Frigidaire and want to make sure your experience with our products continues to be positive. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll b
Thank you so much for the 5-star rating and for sharing your feedback on your new Frigidaire Gallery 30" Built-In Microwave Oven with Drop-Down Door (model GMBD3068AF)! We’re thrilled to hear that you love both its beautiful design and functionality. Your satisfaction means a lot to us, and we’re so glad this appliance has been a great addition to your kitchen.
We truly value your loyalty to Frigidaire and want to make sure your experience with our products continues to be positive. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll b
Written by a customer while visiting frigidaire.com
Customer Rating
5
Drop down door microwave
on October 24, 2025
Posted by: Diana at the lake
[This review was collected as part of a promotion.] We recently visited our daughter in another state and she was doing the final finishing touches on her kitchen. As part of the remodel she added a Frigidaire drop down door microwave and my wife liked it so much, we purchased one as well. Upon arrival, I installed it and she absolutely loves its for its functions, good looks and how well it fits in the space. As it is said, a happy wife is a happy life.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 27, 2025
We’re thrilled to hear that you and your wife are enjoying your new Frigidaire drop-down microwave! It’s wonderful to know it fits perfectly in your space and meets your expectations for both function and design. We appreciate you sharing your experience and are happy your kitchen remodel is going smoothly.
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced a Bosch that was only 5 years old and stopped working
on November 10, 2025
Posted by: Aschneid
[This review was collected as part of a promotion.] This model perfectly fit the existing cutout in our cabinetry and has much better reliability ratings and user experience ratings than the Bosch model that was installed by our builder.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 10, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for the 5-star review! We’re delighted to hear your new model fits perfectly in your cabinetry and that you’re pleased with its performance and reliability. It’s great to know it’s been a positive upgrade from your previous appliance. Thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for the 5-star review! We’re delighted to hear your new model fits perfectly in your cabinetry and that you’re pleased with its performance and reliability. It’s great to know it’s been a positive upgrade from your previous appliance. Thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com