Customer Reviews for Singer - 23-Stitch Sewing Machine - Dark Blue
Customer Rating
2
Not a heavy duty machine
on April 19, 2021
Posted by: Fluffymc
from Queens, Ny
I bought this three months and ago and was happy with it after sewing several scrub hats for work. I began sewing mask and realize the machine had no pulling power to get over a simple hump; The. To make make matters worst. It started made this boop sound in the top like something slips off and then it will not sew. This happens when I press the reverse button upon ending a stitch. It's not the needle sticking like it is out of timing. This is sound is different.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, April 20, 2021
Thank you for contacting us regarding your Singer model M3330 sewing machine and allowing us the opportunity to provide a positive experience. I am showing one of our representatives is currently assisting you with your machine issues. If you need further assistance, please reply directly to the representative you have been working with.
I just love it. Easy to use, runs quietly and sews beautfully. It replaced the singer sewing machine I got 47 years ago. I also love the color. It is very lightweight so easy to move around.
Not really what i expected. Ive never had a plastic sewing machine before. It works but the foot pedal gives me trouble.
Response from singer.comBy Velma, Customer Care, January 14, 2021
We are sorry that your experience with the Singer model M3330 sewing machine fell short of the mark. If you would like to share the details of your experience, we would truly appreciate your feedback. Please Email us at talktous@singerco.com, we'd love the chance to hear how we can improve.
I received this for a birthday yesterday and now I have to pick It up from repair shop I received a machine with the wrong gauge needle as well as burs that had to be removed! I am not accoustom to Singer having such low quality.
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, January 11, 2021
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at talktous@singerco.com and a Customer Care agent will be glad to assist you.
What a gorgeous update to the Fashionmate I love. Now I only hope they’ll apply this design (LOVE the blue, as well as the show) to a Heavy Duty model, too!