Customer reviews from lg.com
LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Average customer rating
4.3
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
121
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
14
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Customer Rating
5
Light weight and powerful
on August 3, 2022
Posted by: Kathleen43
from Florida
[This review was collected as part of a promotion.] I have had my LG CordZero for a couple of months. I use it ever morning to vacuum my wood floors and my kitchen tiles. It does a fantastic job. It is so light weight which is what I need because of a back problem. I love the docking station, and I also love the fact that I didn't have to attach it to a wall. It is free standing and very sturdy. The battery is long lasting. Even though I haven't had to use the backup battery, the fact that it is always ready should I need it is a major plus. The only thing that would make this vacuum better for me would be that I would be able to use it on my area rugs and wall-to-wall carpet. The pile is just too dense to be able to easily push it.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
on August 22, 2022
Posted by: Davidava313
from Arlington, VA
I heard great things about this vacuum so I ordered it. I love the battery life and the suction power, along sturdiness of the machine. A week after buying it the floor attachment stopped rotating, so I'm in the process of getting that part replaced. Hoping for smooth sailing from here, but disappointed to have a piece break so quickly.
Pros: battery
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, August 23, 2022
We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Good vacuum with flimsy floor nuzzle
on March 21, 2023
Posted by: Marzoughi
from Bloomingdale, IL
The vacuum itself is light weight and quiet which makes the cleaning easy and convenient, but the floor nuzzle lasts 3 to 4 months and the brush on the nuzzle stops spinning. I received 3 floor nuzzle from LG during warranty period and each of them lasted for 3 to 4 months. I was making sure to clean the nuzzle and free up the brush from hair or other objects after each use but it didn’t help at all. So over all this vacuum doesn’t worth the price.
Pros: Style/Design
Quality
4
Features
3
Value
1
Response from lg.comBy Alice Feliz Luna, Social Media, March 24, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
glorious device
on July 1, 2020
Posted by: russell34
from ohio
[This review was collected as part of a promotion.] I bought this to make my daily vacuuming easier and it succeeded. this vacuum is not only very light weight and easy to maneuver, but it also comes with a charging stand two batteries and best part is no long cord . I now can clean without my kids or pets tripping the cord and unplugging it . I was so shocked and happy with now easy it picks up the dirt.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Lightweight and easy to use
on July 20, 2020
Posted by: eitak
from NY
[This review was collected as part of a promotion.] This vacuum is extremely easy to use and is very light weight. You’re able to bring it up and downstairs without a problem and get under furniture with ease. I highly recommend it
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Less than stellar perfomance
on January 28, 2021
Posted by: PhillyJoe
from Philadelphia
[This review was collected as part of a promotion.] Overpriced for the performance. Very disappointed with purchase. Without turbo mode this wireless vacuum would be useless.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 7, 2021
We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on August 18, 2021
Posted by: Fred56
from Vandalia Ohio
[This review was collected as part of a promotion.] I've owned the A9 Compressor about 2 moths and am very satisfied with the product! I spent over a month looking at different brands of cordless stick vacs and decided on the LG A9 because of the advertised runtime, the fact it comes with a stand that can charge both the vac and second battery at the same time, and I wouldn't have to find a place to hang it on the wall. I have a 1500 sq. ft. home with more carpet than hard floors, and I can vacuum the entire house with the 2 batteries fully charged. Two rather unique features that surprised me by how much I like them are the compressor and the adjustable wand length. The compressor really allows for longer time between emptying the dirt bin, and by adjusting the wand shorter, it makes getting into tight places like closets, much easier. Also I like how it's easy to disassemble for cleaning.
Overall it seems to do a gret job cleaning, and I would highly recommend it to anyone looking for a quality cordless stick vacuum!
Overall it seems to do a gret job cleaning, and I would highly recommend it to anyone looking for a quality cordless stick vacuum!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Cordless Bliss
on August 19, 2021
Posted by: Vacuum Queen
from Lehigh Acres, FL
[This review was collected as part of a promotion.] I live with Mr. Gadget, a husband who loves all things electronic. Therefore finding an empty outlet to plug into is like finding your cat when it's time to go to the vet. When I do find an outlet I usually have to move furniture, unplug a device that is surely needed in his opinion, remember to plug that device in again when I'm done, and it seems I always need 2 more feet of cord to finish vacuuming the room I'm vacuuming. With the LG cordless vac my life got 100% easier. No cord to get tangled up or stuck under furniture legs. And no trying to find a usable outlet. I just lift the vac from the sturdy stand and start vacuuming. It's lightweight, has strong suction, and maneuvers easily in and around furniture. Easily slips under beds and sofas and the batteries last a long time. When I used to grab a broom to clean up a small mess, I now just grab my cordless and zoom its done. I find i can get the job done faster and find myself vacuuming more often because it's easier than dragging out the old vacuum. Great time saver.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com