Customer reviews from lg.com
LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Average customer rating
4.3
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
121
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
14
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Customer Rating
1
Battery dies after about a month of use.
on April 25, 2023
Posted by: DP26
from Boston, MA
This product was great until the battery died, even though it was fully charged. I am not able to get the battery to hold a charge, so I can only use the vacuum for about 30 seconds at a time before it dies.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 26, 2023
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Written by a customer while visiting lg.com
Customer Rating
4
Has replaced my vacuum
on May 9, 2023
Posted by: other vacuums are trash
from sun city west, az
[This review was collected as part of a promotion.] i love this dang thing its an absolure unit when it cones to cleaning my house. its quiet and efficient!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, May 9, 2023
Hi, thanks for taking the time to post your review for your LG CordZero™ A9 Kompressor Stick Vacuum. #LifesGood when the features in your vacuum make cleaning so easy, it seems like much less of a chore! Should you need support, we're available via chat or phone support. You can find more information for these support options here: https://www.lg.com/us/support/contact. We'd be happy to offer you with the support you deserve! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
So much easier and effective!
on May 11, 2023
Posted by: Arizona Mary
from Scottsdale, AZ
OK, never thought I would say this, but I am having fun, vacuuming! The LG Cord Zero Kompressor is lightweight yet sturdy. I am one of those people that uses all the attachments because of all the different kinds of surfaces I have in my home. They all work great and the storage/charging station area needed turns out to be less than my standard upright vacuum was. I love not having to deal with a cord!
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
No Cord Vacuum
on May 22, 2023
Posted by: Joe_B
from Phila, PA
I wanted to wait until we used the vacuum a few weeks before reviewing. Also, I've always been skeptical of cordless vacuums as I thought they would be weak and would run out of charge quickly. Well, I was proven wrong. The vacuum is powerful, does a terrific job with all of the various accessories and the battery lasts far longer than we needed. This was a great buy.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Quiet and good suction
on May 25, 2023
Posted by: Stormysea
from South central Alaska
[This review was collected as part of a promotion.] Bought the LG cord zero A925KSM for my wife to make it quick and easier for her to vacuum around the house. she likes the fact that it comes with two batteries and has a charging stand to set it in or hang on the wall.It cost more than I wanted to spend but it is a "Great product"
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Good product...but missing part
on June 3, 2023
Posted by: LG zero stick Vac
from california
I contacted LG customer service about missing the "Hardwood Floor" attachment, as was shown in the diagram. A very nice lady helped me and indicated they would be sending me one, as I had provided her with proof of purchase. Two weeks later a very flimsy plastic piece showed up??? It looked like a possible cover FOR a attachment, definitely nothing that could or would attached to anything. I kinda gave up :(
Pros: Features/Settings
Quality
4
Features
3
Value
3
Response from lg.comBy Rita, Social/LG, June 6, 2023
We appreciate you taking the time to share your concerns and understand your need for a useable hardwood floor attachment for the LG CordZero™ Kompressor Cordless Stick Vacuum!. We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your unit, using the handle @LGUSSupport. We look forward to your response. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on June 7, 2023
Posted by: Ebaez
from Mount Juliet, TN
[This review was collected as part of a promotion.] My brother give me the product as a present and was the most amazing thing. Easy to use and clean and great station to handle.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello! That's a great present, and a great brother! We love to hear that you're loving your new vacuum; be sure to let us know if we can ever help. ^Ian
Written by a customer while visiting lg.com
Customer Rating
5
this vaccuum is the best one iver ever owned!
on June 8, 2023
Posted by: LILK
from sun city west, Az
So we got our vaccuum a while ago as a package deal with our LGwasher and dryer. I never thought much of it, a vaccuum isba vaccuum, but recently i was put in ICU for 14 days losing my independence, and the way i would track my recovery was through how much I could vaccuum once i was allowed to get home. Day 1 was just walk to where it js charging day 4 is have the strength to lift the vaccuum off the charger, day 9 is actually getting 1/4 of a room cleaned....all the way to today, I was able to track my progress of healing through this silly "bonus gift." Its lightweight , easy disposal and great quality makes this not just a vaccuum but a beacon of hope in my household.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com