Customer reviews from lg.com
LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
122
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
14
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Posted by: Jreinaldo1972
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 5 months ago and it looks fabulous and comfortable
Pros: ease of use, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Norb07
from Shreveport, Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the vacuum cleaner to replace a Dyson with similar features. I love the multiple speeds and this unit is quieter. Very happy a great value.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TK WI
from Appleton
Verified Purchase:Yes
I bought the A9 Kompressor about 2 weeks ago. It picks up dirt that isn’t visible to the eye. Hard floors or carpet didn’t change the ability to pick up dirt. The vacuum is very light and more maneuverable that our central vac system. And the best part is that you can actually see that it is working by the amount of dirt in the clear canister.
Pros: ease of use, battery
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DonnaHH
from North Carolina
Verified Purchase:Yes
I received this cordless stick vacuum as a Christmas gift from my daughter and son-in-law. It is light, yet powerful. I love that the wand length is adjustable. I love it for cleaning vehicles and stairs as well. It is so easy to pick up the vac from the charging base and do a quick clean-up! Although it will clean all the floors in my house on one battery, the extra battery is a wonderful bonus!
Pros: ease of use, battery, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 1, 2023
We love it too! Your daughter and son-in-law surely made an excellent choice for your gift. We find this to be a favorite among many of our valued customers. Your many positive comments are highly appreciated, as is taking the time out of your day to share them with us. We put customer experience and satisfaction as our top priorities, and your detailed and thoughtful review reaffirms the hard work we put in every day. Thank you so much for the 5-star rating! -Cazz
Written by a customer while visiting lg.com
Posted by: Joseph Carol
from Floral Park, NY
Verified Purchase:Yes
Each time i use it, I’m amazed at its performance. Having the two batteries means no down time. It’s quite a savings of electricity.
Pros: ease of use, Quality, battery, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 12, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
Excellent!
on April 14, 2023
Posted by: Bruth
from florida
My husband bought this for me and I just love it. We have 2 cats and the pet upholstery attachment works so well to get the pet hair off furniture. This works like a dream especially on tile floors. Excellent product. Would definitely buy again.
Pros: ease of use, battery, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 14, 2023
Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
4
Great Vaccuum, Better Customer Support
on April 19, 2023
Posted by: Jersey Jay
from New Jersey
This vacuum is great. High quality suction, works well on both hard flooring and vacuum. Only cons are that it doesn’t do a great job with larger objects (pretty much anything the size of a Cheerio or larger) and we did have an issue with the vacuum no longer connecting to the attachments from a software perspective about 1 year in (the brushes wouldn’t turn on). LG customer service sent us prepaid labeling, very clear instructions, and sent back a perfectly operational vacuum in a short period of time. Couldn’t be happier overall.
Pros: ease of use, battery, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , April 20, 2023
Hey there. We're glad to hear that the issue and process was resolved efficiently as possible and that you are enjoying your vacuum. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Mrs Dowell
from Camano Island, WA
Verified Purchase:Yes
I bought this a couple months ago and I’m very happy with my purchase. I also purchased an additional head for my hardwood floors. The suction power is great and the extra battery is just right for my needs.
Quality
5
Features
4
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
Glad to hear you love to use your LG CordZero™ A9 Cordless Stick Vacuum! #LifesGood when the features available in your vacuum make cleaning seem like less of a chore! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ^Tanisha
Written by a customer while visiting lg.com