Customer reviews from lg.com
LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
122
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
14
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Posted by: Lynnerae
from Troy, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My unit does not always keep it's charge, but it's keep in it's charging station always when not in use. The charging lights in my manual say that they stay on after it's fully charged, but they only stay on a short time and then go off. I was told it may be an issue with the batteries, so they sent me one new battery about 2 weeks ago - the unit has two batteries. I have used the new battery and the lights still do not stay on. Not happy with the power I get from the unit, and if I push the turbo button the unit runs out of power really fast. I know I would not be able to vacuum for the 120 minutes you claim even with the regular power. I purchased the unit December 14th and was in Florida for 5 months, so have only used it for 5 months.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, September 18, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Helen1996
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this few weeks ago. It was easy to assemble and use. Great performance!
Pros: Style/Design, ease of use, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sher G
from Waterford Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love this vacuum. It is so light and easy to use. Works great on dog hair. The only negative thing I can say is the battery runs out quicker than I need it to…I have a huge area to vacuum. But the positive is it came with 2 batteries.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fylo
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been through a host of stick vacs over years, my LG is best so far.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Retired Eddie
from South Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vacuum saves quite a bit of time that used to be wasted using a "lobby" broom and dustpan set. It makes short work of picking up kitty litter, dust bunnies and other things from tile and hardwood floors. It's easy to empty out the collection bin and to switch out the batteries when one runs a bit low (two rechargeable batteries are supplied).
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Baffin Bay Bum
from Riviera, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very good and efficient vacuum. We have 3 pets and it picks up their hair well. I also like the fact that it's cordless and stores easily in the corner or the room.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DavyR
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was initially impressed by the light weight and maneuverability, and that thought it would be perfect for stairs and tight places.
What I discovered was that it is as powerful as my heavy ‘animal’ vacuum so it is great for everything. Because it is cordless, it is easy to get to places that I wouldn’t often clean, and I can easily empty it into the trash bin outside.
What I discovered was that it is as powerful as my heavy ‘animal’ vacuum so it is great for everything. Because it is cordless, it is easy to get to places that I wouldn’t often clean, and I can easily empty it into the trash bin outside.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dianne49
from Garland, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a Dyson owner for several years, but LG took me away from all that. This machine outperforms the Dyson in every way. I especially like the on/off switch rather than having to press a trigger to keep the motor running. It is super-quiet and very powerful. I really like the telescoping wand and the extra battery. Thanks LG!
Pros: battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com