Customer reviews from lg.com
LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Average customer rating
4.3
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
121
4 Stars
27
3 Stars
11
2 Stars
5
1 Star
14
89%of customers recommend this product.
(
80 out of
90)
Customer Reviews for LG - CordZero Cordless Stick Vacuum with ThinQ - Matte Silver
Posted by: The Ann D
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn’t even work that well on bare floors, worse on fabrics. What a joke for how much it costs!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 14, 2021
We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
I love the vacuum but my charging station
on February 16, 2021
Posted by: Justdes220
from Albuquerque, New Mexico
[This review was collected as part of a promotion.] I love the Kompressor part and the suction is so much better than the dyson I have. I love how you don’t have to hold down a trigger and the batteries last a long time but this is now the 2nd day of owning this vacuum and now the charging stand will not charge. It will light up as I push the cord into the port but then it stops and doesn’t work. I don’t know if it is the port or the charger but I am frustrated with the fact of having to go back to the store to hopefully exchange it or get a different model vacuum altogether.
Pros: Style/Design, ease of use, battery, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, February 18, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Ease of use
on February 20, 2021
Posted by: Jagxk8
from Westlake California
[This review was collected as part of a promotion.] It’s been a very pleasant surprise of how much we’ve enjoyed this product
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great power
on February 21, 2021
Posted by: Tahoe Life
from South Lake Tahoe, CA
[This review was collected as part of a promotion.] Use at my skin studio, works great to remove debris from clients walking in from parking lot. Love the size and 2 batteries.
Pros: battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Tennessee37932
from Knoxville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great vacuum! After one month of use this stick vacuum has completely replaced both our old upright and old handheld units. About two thirds of a battery is easily enough to do the whole house (2500 sq ft), so running out of battery is not a worry. The standard head is very maneuverable and works well on our carpet, tile and hardwood. The completely cordless vacuum is light enough that vacuuming is much less a chore. The stand with tools and extra battery is very convenient. I was impressed by the packaging - the box is surprisingly small, with an excellent layout of the components and very easy to follow instructions. So much easier than our last vacuums. Happy to have purchased this version and upgraded from our older units.
Tip: the kompressor lever is also useful for emptying the vacuum.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: yuyuyu08
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using this for a month now. I am happy with this vacuum overall. I have dysons(canister) also and am using both of them. I feel like LG one does better job. I am pretty small and if I use my one hand for this vacuum, my arm gets tired but I also injured my elbow and recovering. It is handy, have long batter life, and emptying the bin is not that bad. Some reviews say emptying bin is not easy but it is fine for me. One thing I wish about this one is that I would like to take the head part out and wash it with water. But there is a motor that I cannot run the head with water. Other than that I am very happy with this one. I would recommend it!
Pros: ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: suomi
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have cats and mostly hardwood. This vacuum does well handling both. It's pretty good on rugs as well, though it needs to be on the highest setting to work best on rugs. Emptying is easy and efficient. It's very early in the ownership period, but so far the battery life is excellent and more than enough to handle our entire house. I certainly don't miss a traditional corded vacuum and this is superior to the Dysons I've tried.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jennifer1979
from Turlock, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it soooo much.. so easy to carry and convenient
Pros: ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com