Customer reviews from frigidaire.com
Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - White
Average customer rating
4.6
(852 Reviews)
Rating breakdown 852 reviews
5 Stars
662
4 Stars
129
3 Stars
30
2 Stars
9
1 Star
22
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - White
Customer Rating
1
Beautiful appliance but it doesn’t work anymore
on June 8, 2019
Posted by: Anonymous
from Dallas
I bought this oven in February 18 and now it’s not working. I have used it about 9 times.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 18, 2019
Hi, Rosie!
We are sorry to hear your double oven is giving you some trouble! We understand your concern and will be happy to assist you moving forward. Please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience so we can help with troubleshooting and repair options.
Best,
Ashton
We are sorry to hear your double oven is giving you some trouble! We understand your concern and will be happy to assist you moving forward. Please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience so we can help with troubleshooting and repair options.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Uneven cooking temperature
on July 3, 2019
Posted by: Easy d
from Cedarhurst NY
[This review was collected as part of a promotion.] I am very disappointed with this oven particularly when baking. I baked cookies and bread and they either were undercooked or quickly burned. The upper oven is particularly bad.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, July 10, 2019
Hi, Easy d.
Thanks for stopping by and sharing your experience.
I am disappointed to learn you are not getting the best performance from your wall oven.
As your cookware age and become discolored, cooking times may need to be reduced slightly. If your food is too dark or overcooked, use the minimum cook time in the recipe or packaging. If your food is too light or undercooked, use the middle to maximum cook time in the recipe or packaging.
Did you know? Your appliance has been factory calibrated and tested to ensure an accurate baking temperature. If you feel your oven is cooking too hot or too cool for your recipe times, you can adjust the control so, the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 20 of your wall oven’s “Use & Care” guide.
Should you need further assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Best Regards-
Derrick
Thanks for stopping by and sharing your experience.
I am disappointed to learn you are not getting the best performance from your wall oven.
As your cookware age and become discolored, cooking times may need to be reduced slightly. If your food is too dark or overcooked, use the minimum cook time in the recipe or packaging. If your food is too light or undercooked, use the middle to maximum cook time in the recipe or packaging.
Did you know? Your appliance has been factory calibrated and tested to ensure an accurate baking temperature. If you feel your oven is cooking too hot or too cool for your recipe times, you can adjust the control so, the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 20 of your wall oven’s “Use & Care” guide.
Should you need further assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Best Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not Perfect
on November 11, 2019
Posted by: Stretch353
[This review was collected as part of a promotion.] Some problems we found with the oven is that it seems to take a long time to preheat. Also, it vents a lot of heat out the front when cooking and cooling down. This is not so bad in the winter but not good in the summer! On the plus side, the hidden heating elements are nice
Response from frigidaire.comBy Online Outreach Specialist, November 13, 2019
Hey, Stretch353! Thank you for sharing this feedback with us. We understand that the oven takes too long to preheat. Models with the hidden bake feature take a little longer to preheat. Times ranging from 10 to 17 minutes are normal to preheat to 350° F. Keep the oven door closed during
preheat to minimize the time required.
Please also know that the wall oven venting in front of the unit helps circulate the hot air from the unit to prevent the unit from overheating.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
preheat to minimize the time required.
Please also know that the wall oven venting in front of the unit helps circulate the hot air from the unit to prevent the unit from overheating.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
dissatisfied
on December 17, 2019
Posted by: loriewho
[This review was collected as part of a promotion.] I got this oven installed about a month ago and so far not very happy with it I have burned several things they are doughy in middle and burned on top! Temperature fluctuates
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 20, 2019
Hello Loriewho.
Thank you for taking a moment to share your feedback. We do recommend reviewing the baking recommendations and pan selection within the owner's manual. Depending on the pan finish, some temperatures may need to be adjusted.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Thank you for taking a moment to share your feedback. We do recommend reviewing the baking recommendations and pan selection within the owner's manual. Depending on the pan finish, some temperatures may need to be adjusted.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Oven
on March 24, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a great value. Easy to operate has all the basic features you need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Heating Capacity
on June 12, 2020
Posted by: Merridy58
[This review was collected as part of a promotion.] I bought this oven two months ago and it has live up to all our expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features but see below.
on September 4, 2020
Posted by: Ebgolden1886
[This review was collected as part of a promotion.] The digital control panel is not working properly and needs to be replaced according to your repair representative. He’s waiting for replacement panel to deliver to replace.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, October 8, 2020
Hi, Ebgolden1886. Thank you for sharing your experience. I can understand your concerns. We can see a technician has restored your wall oven. Please reach out to us if the repair doesn’t address your concerns. You can chat with us at frigidaire.com. Our Live Chat team is available Monday through Friday from 8:30 am-8pm EST. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks and cooks well.
on September 5, 2020
Posted by: RickandLaura
[This review was collected as part of a promotion.] The black stainless steel looks great. Cooks well too. Output fan is a bit loud.
Response from frigidaire.comBy Online Outreach Specialist, October 8, 2020
Hey, RickandLaura! It’s great to hear you love the design and operation of your new wall oven.
The output fan is designed to produce sound when in use. If you feel that the fan is unfavorable, we're hear to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Kindly, Courtney
The output fan is designed to produce sound when in use. If you feel that the fan is unfavorable, we're hear to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com