Customer reviews from frigidaire.com
Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.7
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
626
4 Stars
139
3 Stars
27
2 Stars
8
1 Star
16
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Customer Rating
4
Nice oven
on September 7, 2019
Posted by: Russb1985
[This review was collected as part of a promotion.] This oven has really helped to complete our kitchen and has a great look.
Written by a customer while visiting frigidaire.com
Customer Rating
3
strage smell
on September 3, 2019
Posted by: Rob234
[This review was collected as part of a promotion.] Overall we like the oven but the first few uses it had a very strong strange smell - made sure none of the packing material was burning but something wasn't right
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, September 5, 2019
Hello, Rob234.
Thank you for your review. In the past, we have had some customers turn their ovens on to high heat for 30 to 45 minutes before the first use to seal in the protective coating and burn off any excessive coating in the ovens. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your review. In the past, we have had some customers turn their ovens on to high heat for 30 to 45 minutes before the first use to seal in the protective coating and burn off any excessive coating in the ovens. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful oven!
on August 20, 2019
Posted by: Patty21
[This review was collected as part of a promotion.] Love it!!! Great features! Even cooking temperatures.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and features. User friendly.
on August 19, 2019
Posted by: Saltwater
[This review was collected as part of a promotion.] Replaced our 29 year old Jenn Air. It fit perfect in the cut out. Looks great and cooks more evenly in less time. Would buy again.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cooks great a little noisy
on July 29, 2019
Posted by: ABCR
[This review was collected as part of a promotion.] I bought it about a year ago, and working perfectly, but noisy. Never put aluminum foil at the bottom it ruined my oven.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 31, 2019
Hi, ABCR!
Thank you for taking the time to share your experience with this model. We are glad it is working well for you! It is normal to hear some noises related to the activation of the heating element or the expansion of the metal during cooking. We do advise not to line the oven with aluminum foil as it may permanently fuse to the metal!
If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for taking the time to share your experience with this model. We are glad it is working well for you! It is normal to hear some noises related to the activation of the heating element or the expansion of the metal during cooking. We do advise not to line the oven with aluminum foil as it may permanently fuse to the metal!
If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good features
on July 3, 2019
Posted by: Bobz_obagain
from Chino Hills , Ca.
[This review was collected as part of a promotion.] Bought over a month ago. Did the install myself. Very easy. Since my old oven had it's own piculiarities, I'm getting used to it's features. Happy so far.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Uneven cooking temperature
on July 3, 2019
Posted by: Easy d
from Cedarhurst NY
[This review was collected as part of a promotion.] I am very disappointed with this oven particularly when baking. I baked cookies and bread and they either were undercooked or quickly burned. The upper oven is particularly bad.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, July 10, 2019
Hi, Easy d.
Thanks for stopping by and sharing your experience.
I am disappointed to learn you are not getting the best performance from your wall oven.
As your cookware age and become discolored, cooking times may need to be reduced slightly. If your food is too dark or overcooked, use the minimum cook time in the recipe or packaging. If your food is too light or undercooked, use the middle to maximum cook time in the recipe or packaging.
Did you know? Your appliance has been factory calibrated and tested to ensure an accurate baking temperature. If you feel your oven is cooking too hot or too cool for your recipe times, you can adjust the control so, the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 20 of your wall oven’s “Use & Care” guide.
Should you need further assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Best Regards-
Derrick
Thanks for stopping by and sharing your experience.
I am disappointed to learn you are not getting the best performance from your wall oven.
As your cookware age and become discolored, cooking times may need to be reduced slightly. If your food is too dark or overcooked, use the minimum cook time in the recipe or packaging. If your food is too light or undercooked, use the middle to maximum cook time in the recipe or packaging.
Did you know? Your appliance has been factory calibrated and tested to ensure an accurate baking temperature. If you feel your oven is cooking too hot or too cool for your recipe times, you can adjust the control so, the oven cooks hotter or cooler than the temperature displayed. For further instructions, please review page 20 of your wall oven’s “Use & Care” guide.
Should you need further assistance, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Best Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Beautiful appliance but it doesn’t work anymore
on June 8, 2019
Posted by: Anonymous
from Dallas
I bought this oven in February 18 and now it’s not working. I have used it about 9 times.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 18, 2019
Hi, Rosie!
We are sorry to hear your double oven is giving you some trouble! We understand your concern and will be happy to assist you moving forward. Please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience so we can help with troubleshooting and repair options.
Best,
Ashton
We are sorry to hear your double oven is giving you some trouble! We understand your concern and will be happy to assist you moving forward. Please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8pm EST at your convenience so we can help with troubleshooting and repair options.
Best,
Ashton
Written by a customer while visiting frigidaire.com