Customer reviews from frigidaire.com
Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.6
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
588
4 Stars
133
3 Stars
27
2 Stars
8
1 Star
16
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Customer Rating
5
on February 9, 2026
Posted by: Naperville
[This review was collected as part of a promotion.] Love my new oven. It makes my kitchen look updated by 20 years! Fits perfectly into my custom cabinet. Thank you!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 10, 2026
Hi there! Thank you for sharing your feedback! We’re thrilled to hear that your new oven is enhancing your kitchen and fitting perfectly into your custom cabinet. It’s wonderful to know it’s helping update your space — we appreciate your kind words!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great oven, but first one was DOA
on February 12, 2026
Posted by: BikerDan
[This review was collected as part of a promotion.] The first oven we received failed while the installers tested it. Failure appeared to be a bad or disconnected fan tachometer.
Vendor quickly arranged for a replacement, but it took an additional two weeks to get a qualified installer appointment.
Vendor quickly arranged for a replacement, but it took an additional two weeks to get a qualified installer appointment.
Now that we have a working oven, we're pretty happy with it. Really like having both ovens with convection.
The user interface is simple, but is easy to use.
We bought this to replace a 22-year-old 27" oven. The new one is considerably quieter than the old one. We found that the Frigidaire is just slightly narrower than than the old one. A set of air bake sheet pans that fit in the old oven appear to be about 1/8 inch too wide for the new one. Pay attention to interior measurements before you buy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 13, 2026
Hi Dan! Thank you so much for taking the time to share your detailed experience.
First, I want to sincerely apologize for the inconvenience you experienced with the initial oven failure during installation. While we’re glad the issue was identified right away and a replacement was arranged quickly, we understand that waiting an additional two weeks for a qualified installer added frustration to the process. That’s never ideal, especially when replacing an essential appliance.
We truly appreciate your patience throughout that experience, and we’re very glad to hear that you’re now enjoying your new oven. It’s wonderful to know that you’re happy with the dual convection performance, the quieter operation compared to your previous 27" oven, and the simplicity of the user interface. Hearing that the features are delivering value makes a big difference.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
First, I want to sincerely apologize for the inconvenience you experienced with the initial oven failure during installation. While we’re glad the issue was identified right away and a replacement was arranged quickly, we understand that waiting an additional two weeks for a qualified installer added frustration to the process. That’s never ideal, especially when replacing an essential appliance.
We truly appreciate your patience throughout that experience, and we’re very glad to hear that you’re now enjoying your new oven. It’s wonderful to know that you’re happy with the dual convection performance, the quieter operation compared to your previous 27" oven, and the simplicity of the user interface. Hearing that the features are delivering value makes a big difference.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2026
Posted by: Mdgx
[This review was collected as part of a promotion.] This is just the right size for my galley kitchen. Two freezer draws make it easy to find items without digging around.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 16, 2026
Hi, Mdgx! Thank you for sharing your experience! We’re so glad to hear your Frigidaire wall oven is the perfect fit for your galley kitchen and that the two freezer drawers are making it easy to keep everything organized.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2026
Posted by: Frigidaire1117
[This review was collected as part of a promotion.] So far, so good.
We’re a family that enjoys cooking, so we’re hoping Our Frigidaire Double Ovens will prove to be a brand we can trust.
Only a few weeks old.
We’re a family that enjoys cooking, so we’re hoping Our Frigidaire Double Ovens will prove to be a brand we can trust.
Only a few weeks old.
The test will be its long range quality.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 16, 2026
Thank you for your feedback! We’re glad to hear that your Frigidaire double ovens are off to a great start and that they’re already supporting your family’s love of cooking.
We understand that long-term performance is key, and we hope your ovens continue to deliver the reliability and quality you’re looking for for many years to come! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We understand that long-term performance is key, and we hope your ovens continue to deliver the reliability and quality you’re looking for for many years to come! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com