Customer Reviews for Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Customer Rating
1
dissatisfied
on December 17, 2019
Posted by: loriewho
[This review was collected as part of a promotion.] I got this oven installed about a month ago and so far not very happy with it I have burned several things they are doughy in middle and burned on top! Temperature fluctuates
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 20, 2019
Hello Loriewho.
Thank you for taking a moment to share your feedback. We do recommend reviewing the baking recommendations and pan selection within the owner's manual. Depending on the pan finish, some temperatures may need to be adjusted.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
[This review was collected as part of a promotion.] We purchased about a month ago took not any time to learn features. We had to get use to fan running all time while cooking and cooling down. Easy to install.
[This review was collected as part of a promotion.] Some problems we found with the oven is that it seems to take a long time to preheat. Also, it vents a lot of heat out the front when cooking and cooling down. This is not so bad in the winter but not good in the summer! On the plus side, the hidden heating elements are nice
Response from frigidaire.comBy Online Outreach Specialist, November 13, 2019
Hey, Stretch353! Thank you for sharing this feedback with us. We understand that the oven takes too long to preheat. Models with the hidden bake feature take a little longer to preheat. Times ranging from 10 to 17 minutes are normal to preheat to 350° F. Keep the oven door closed during preheat to minimize the time required. Please also know that the wall oven venting in front of the unit helps circulate the hot air from the unit to prevent the unit from overheating. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
[This review was collected as part of a promotion.] I bought this double oven a little while back and it was installed during my kitchen renovation in August. The features of this oven are great and it is very easy to operate. I have baked, broiled and even kept things warm and not had any issues. Now when I have to cook two items for dinner, I don’t have to adjust temperatures and cooking time for one of the items so they will be finished at the same time. I can’t wait until I start my Christmas baking... by having the double oven, I will be able to make large quantities of cookies and baked goods in half the time. This comes in handy for the cookie/ treat trays I make and give out!! So far I am very happy with this Frigidaire appliance. Point of interest: There is an odor when first using the ovens that is somewhat smelly, however it does dissipate after a few uses.
[This review was collected as part of a promotion.] Remodeled our kitchen and installed this double oven. It as a good choice. Never had a double oven before and now I do not see how I got along without one. This oven heats quickly and holds a constant temperature. My only complaint is that when using the timer on the name setting, when the timer goes off the oven shuts off. That means you must hover over the oven towards the end of the collecting cycle and constantly adjust the timer. If you remove the food from the oven and subsequently need to put it back in, the oven goes through the heating cycle all over again. I do not like this feature, but that is my opinion.
[This review was collected as part of a promotion.] We bought this to replace an older model, and we couldn’t be happier. It has easy to use features, and we love the simple, clean look of the design. It’s easy to use, easy to clean, and even our kids (10 yrs.+) can figure out how to use it. We’re definitely happy with our new purchase!
[This review was collected as part of a promotion.] Have burned more than one dish...have to constantly watch food and adjust temp down to keep food from burning...not satisfied ...has a good look
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 15, 2019
Hi, Evansmk!
We're sorry to hear that you are experiencing issues with the temperature in your oven! If you are using dark or glass pans, you may need to reduce the cooking temperature by about 25 degrees. You can also adjust the temperature calibration in the oven using the instructions on page 20 of your Owner's Manual. If you need further assistance after these steps, please feel free to reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.