[This review was collected as part of a promotion.] The unit itself is very attractive and both ovens are quite large. The biggest thing for me is that I know little about cooking but the unit is very intuitive and easy to use.
[This review was collected as part of a promotion.] Heats slowly never know if actual temperature is what I set Look to other brands
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 18, 2020
Hi, Leo M!
Thank you for sharing your experience. The ovens should be heated to the set temperature once preheat has ended. In models with a hidden bake, preheat may take 15-20 minutes. If you have further concerns, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
[This review was collected as part of a promotion.] We bought this to replace an old model in our house we just bought. I have always liked the quality of the Frigidaire ovens.
Bought this 2 years ago. Repair person here 5 times. Main board replaced twice secondary board replaced. 5 th time told to only use convection oven to bake. Does not bake evenly. I am not a new baker. Service rep does not respond. This is a lemon.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 6, 2020
Hi, LibbyS2596!
We're sorry to hear that you have had multiple repairs without a final resolution! Thank you for sharing your experience. I was unable to locate your file using the email address provided. Was this service provided through your retailer or a third party warranty company? We would be happy to investigate further and determine how we can help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] I purchased 2 months ago and it has been sitting in my floor since receiving inoperable
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , March 4, 2020
Oh no, pcthomas6! We are disheartened to hear that you have not been able to use your new wall oven. This is not the type of experience we want for our customers. Upon searching our database, I see that you have been in contact with our Customer Engagement Center and they are working diligently to take care of this matter for you. Please keep us updated on that progress! ~Keyanna