Customer reviews from frigidaire.com
Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.6
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
543
4 Stars
122
3 Stars
25
2 Stars
8
1 Star
16
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Customer Rating
1
Disappointed in Quality
on October 17, 2025
Posted by: Disappointed i
[This review was collected as part of a promotion.] I waited over a month for my Oven, the first arrived dented, I recorded this model w/o Stainless trim and the blue tape that was in the lower oven door peeled of the paint when it was removed. My installer has been doing this for 20+ years stated that he has never experienced this!
How do I receive a lower door to replace this damaged one?
How do I receive a lower door to replace this damaged one?
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 21, 2025
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you’ve encountered with your oven, including the initial delivery issue and the damage caused when removing the protective tape from the lower oven door. We understand how frustrating this must be, especially after waiting for over a month and working with an experienced installer.
Upon review, it appears that you have already been in contact with our customer care team regarding this matter. To ensure the most efficient resolution, we recommend reconnecting with our team. They will be able to guide you through the replacement process and provide the necessary support.
You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Our goal is to help get your oven restored to full functionality as quickly and smoothly as possible. – Maria
Upon review, it appears that you have already been in contact with our customer care team regarding this matter. To ensure the most efficient resolution, we recommend reconnecting with our team. They will be able to guide you through the replacement process and provide the necessary support.
You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Our goal is to help get your oven restored to full functionality as quickly and smoothly as possible. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Double Oven
on October 22, 2025
Posted by: SusanGrider
[This review was collected as part of a promotion.] Always wanted a double oven & I found the perfect one! Heats quickly and bakes to perfection. Purchased all new appliances for our new home and we went with all Frigidaire. We have loved our decision!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 23, 2025
Hello, SusanGrider! We’re delighted to hear that your new Frigidaire double oven is everything you hoped for and more! It’s wonderful that it heats quickly and delivers perfect baking results. Thank you for choosing Frigidaire for your new home—we’re so glad you’re loving your decision. If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com