Customer reviews from frigidaire.com
Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.7
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
626
4 Stars
139
3 Stars
27
2 Stars
8
1 Star
16
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 27" Double Electric Wall Oven with Fan Convection - Black
Customer Rating
4
Beautiful and performs well
on January 27, 2021
Posted by: CosmoX
[This review was collected as part of a promotion.] Replaced a 29 year old Frigidaire with this. Very happy with its appearance and operation,especially the simple controls
Written by a customer while visiting frigidaire.com
Customer Rating
1
The oven appeared great. Used the bottom oven for two weeks and it cooked fine. Decided to use the top oven and cooked one small dish with a piece of fish at 350 After about 15 min I smelled something burning and it wasn’t my food. The circle where the.
on January 21, 2021
Posted by: CaroleC
[This review was collected as part of a promotion.] The oven cal-rod caught on fire within 15 minutes at 350
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, January 25, 2021
Hello, CaroleC!
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Frigidaire oven!
on January 13, 2021
Posted by: kiwipapa
[This review was collected as part of a promotion.] This oven cooks evenly. Broiling with the door closed is great! It doesn't have elements on the bottom that makes it so much easier to clean. We installed it below the counter in our "baking center", and it looks really sharp.
Written by a customer while visiting frigidaire.com
Customer Rating
1
disappointing
on January 12, 2021
Posted by: newtexan
I purchased this oven as part of a full kitchen appliance refresh.
it was installed just in time for major holiday so good opportunity to test it out. after reviewing the owners manual and processing all the recommended steps we did a full day prep cooking and found that the fan never shuts off its very loud and runs constantly. eight h ours of cooking and the fan ran the entire time. food was burnt on the bottom, not cooked in the middle and we followed the troubleshooting guide, moved the rack up, reduced the temp etc. The store did an even exchange and the new one was installed recently. Same issue fan runs all the time, food is cooked unevenly or burnt and this oven has defects in the glass part of each oven door. the glass is not installed fully and the insulation is falling out.
the oven is pretty but thats it.
it was installed just in time for major holiday so good opportunity to test it out. after reviewing the owners manual and processing all the recommended steps we did a full day prep cooking and found that the fan never shuts off its very loud and runs constantly. eight h ours of cooking and the fan ran the entire time. food was burnt on the bottom, not cooked in the middle and we followed the troubleshooting guide, moved the rack up, reduced the temp etc. The store did an even exchange and the new one was installed recently. Same issue fan runs all the time, food is cooked unevenly or burnt and this oven has defects in the glass part of each oven door. the glass is not installed fully and the insulation is falling out.
the oven is pretty but thats it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , January 18, 2021
Hello, newtexan!
We are sorry to hear you are having that experience with the wall oven. The oven has a cooling fan that runs during the cooking process to cool internal electronic components. It is normal for this fan to continue to run for an extended period of time, even when the oven has been turned off. We would love to make sure your concerns are addressed regarding the oven not cooking properly and the glass concerns. For assistance, please come chat with us on Frigidiare.com M-F 8:30am-8:00pm EST.
Bianca
We are sorry to hear you are having that experience with the wall oven. The oven has a cooling fan that runs during the cooking process to cool internal electronic components. It is normal for this fan to continue to run for an extended period of time, even when the oven has been turned off. We would love to make sure your concerns are addressed regarding the oven not cooking properly and the glass concerns. For assistance, please come chat with us on Frigidiare.com M-F 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
very simple and easy to use control panel
on January 12, 2021
Posted by: Poppa Mao Mao
[This review was collected as part of a promotion.] My new double oven was installed in late December and I am loving it. The temperature in both ovens are absolutely spot on. It is easy to use and clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Oven
on January 6, 2021
Posted by: lakegirl2020
[This review was collected as part of a promotion.] Absolutely love the ovens. The food cooks so thoroughly and is done to perfection.
Written by a customer while visiting frigidaire.com
Customer Rating
4
love the control panel
on January 4, 2021
Posted by: Ciffy
[This review was collected as part of a promotion.] Has worked wonderful! Takes a little longer to preheat than my old wall oven, but no biggie.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement for a Whirlpool oven
on January 4, 2021
Posted by: Karen Pogue
[This review was collected as part of a promotion.] Bought a couple months ago am very pleased. Hope it lasts longer than bvb the Whirlpool oven that I had.
Written by a customer while visiting frigidaire.com