Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Average customer rating
4.8
(923 Reviews)
Rating breakdown 923 reviews
5 Stars
776
4 Stars
110
3 Stars
23
2 Stars
5
1 Star
9
Customer Reviews for Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Customer Rating
5
New Oven
on April 9, 2025
Posted by: tblive
[This review was collected as part of a promotion.] We just had this oven installed and the fit and finish are excellent. All the different baking modes are a plus, the digital screen is responsive and easy to navigate. We just used the bread proof feature, which is new to us, and it worked great.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 9, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything works as it should, no problems.
on April 10, 2025
Posted by: Ruscul60
[This review was collected as part of a promotion.] Installation went easily and everything works as it should. We are very satisfied with this oven. Looks beautiful in the kitchen. Would purchase again.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Inside Oven Finish
on April 16, 2025
Posted by: joed91
Used the oven a couple of times some dressing from marinate got on the bottom it trued black used self clean and ruined the finish Frigidaire will not do not do nothing about it. should not have damaged the finish something is wrong with the finish inside oven
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 21, 2025
Hi, Joed. Thank you for sharing your experience, and we’re truly sorry to hear about the issue you encountered with your oven. We understand how upsetting it is to see the interior finish become damaged, especially after following the self-cleaning process.
While our ovens are designed to handle typical cooking use, the self-clean cycle can intensify any residue left inside, which may unfortunately impact the finish in some cases. That said, we agree that your concerns are valid and appreciate you bringing them to our attention.
If you haven’t already, we’d be happy to take another look at your case to see if there’s anything more we can do to assist you. Please reach out to us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
While our ovens are designed to handle typical cooking use, the self-clean cycle can intensify any residue left inside, which may unfortunately impact the finish in some cases. That said, we agree that your concerns are valid and appreciate you bringing them to our attention.
If you haven’t already, we’d be happy to take another look at your case to see if there’s anything more we can do to assist you. Please reach out to us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 17, 2025
Posted by: Sherbucks
[This review was collected as part of a promotion.] We had a 20 year old version of this model and loved it and so when it came time to upgrading we were happy to see all the amazing new features. We love the Air Fryer and as a bonus, all the oven modes seem to work with both upper and lower ones -- something our older one didn't. The touch screen controls are nice too and make it much easier to use. My only wish is that it continued to display the Clock while the oven was on.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Double ovens
on April 23, 2025
Posted by: Kent K
[This review was collected as part of a promotion.] Fantastic ovens. We were pleasantly surprised the new ovens cooked all foods significantly better than our previous ovens.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 24, 2025
Hi, Kent. Thanks for sharing your experience! We’re so happy to hear that your new ovens are exceeding expectations and making such a noticeable difference in your cooking. It’s always a win when an upgrade truly delivers, enjoy all the delicious results! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this oven
on May 29, 2025
Posted by: Lemmonhead
[This review was collected as part of a promotion.] We replaced a 27 yo Thermador double oven with this one. It is a very nice looking oven and works flawlessly. I really enjoy all the different ways that you can cook in this oven. I believe this oven is a great value compared to all the others.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 30, 2025
Thank you so much for sharing your experience! We’re delighted to hear that your new oven is working flawlessly and that you’re enjoying all the versatile cooking options it offers.
Replacing a trusted 27-year-old appliance is no small step, and we’re honored you chose our oven as the next chapter in your kitchen. It’s wonderful to know you find great value in it and appreciate its design and functionality.
Thanks again for choosing Frigidaire—we’re here if you ever need anything!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Replacing a trusted 27-year-old appliance is no small step, and we’re honored you chose our oven as the next chapter in your kitchen. It’s wonderful to know you find great value in it and appreciate its design and functionality.
Thanks again for choosing Frigidaire—we’re here if you ever need anything!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best wall oven on the market
on May 31, 2025
Posted by: Deejay2983
[This review was collected as part of a promotion.] So far we have used the oven only a handful of times, but the efficiency and ability to cook at different temperatures has been awesome. Looking forward to hosting Thanksgiving this year in our new home but especially with our double oven. Cooking multiple dishes and keeping others warm will be great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Double Oven
on June 8, 2025
Posted by: Bkelly1188
[This review was collected as part of a promotion.] We really like our new oven and have been loving the air fryer feature.
Written by a customer while visiting frigidaire.com