Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Average customer rating
4.8
(902 Reviews)
Rating breakdown 902 reviews
5 Stars
761
4 Stars
105
3 Stars
22
2 Stars
5
1 Star
9
Customer Reviews for Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Customer Rating
5
30’’ Frigidaire Double Electric Wall Oven
on January 11, 2023
Posted by: WLandrum
[This review was collected as part of a promotion.] Received as a Christmas gift from my husband. So far I’m in love with this oven. I’m looking forward to trying all the features this oven offers. I love the air fryer feature. It looks great in our kitchen. We decided on the Frigidaire to replace a 16 year old whirlpool double oven. We loved the look, features and it has a lot of good reviews.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problem with self cleaning surface
on February 13, 2023
Posted by: KevinSG
[This review was collected as part of a promotion.] After first use of the oven, some juice drip into the bottom plate of the oven and crusted. I wiped it with a wet cloth and it did not come up. I used the self cleaning feature and the surface finish turned black and looks as if the finish actually came up because it turned black. I contacted Frigidaire and was informed it was past the 7 day warranty period and the damage was cosmetic. I have owned the oven less than 60 days and due to delays in shipping, it has only been in my custody for less than 30 days.
My concern is the self cleaning feature did clean the oven and what appears to be a factory defect, is being treated as the result of normal use.
Besides having a new oven without adequate self cleaning features, it cooks great.
My concern is the self cleaning feature did clean the oven and what appears to be a factory defect, is being treated as the result of normal use.
Besides having a new oven without adequate self cleaning features, it cooks great.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 17, 2023
Hi, Kevin. Thank you for taking the time to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
The doors don’t look closed enough,
on March 1, 2023
Posted by: Tony 69
[This review was collected as part of a promotion.] The edges of oven look unfinished, need trim like my whirlpool had.
Response from frigidaire.comBy Angel, Online Outreach Specialist, March 2, 2023
Hello, Tony 69.
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Our team would like to step in to see how we can help.
At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!
Best Regards,
Angel
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Our team would like to step in to see how we can help.
At your convenience, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!
Best Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing new Wall Oven.
on March 13, 2023
Posted by: Adiliberti
[This review was collected as part of a promotion.] We have been putting off replacing our old Jenn-Air wall oven and finally pulled the trigger. This is an awesome oven. It is well made, clean and modern looking and cooks everything we have made so far perfectly. I wish I would have purchased this Frigidaire oven years ago! So many cooking options and features with an easy-to-use interface.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful double oven
on March 20, 2023
Posted by: Christalp
[This review was collected as part of a promotion.] So far I love the oven and the airfry feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This thing does it all!
on April 23, 2023
Posted by: Jeff651
[This review was collected as part of a promotion.] Pretty incredible oven, with tons of features. I love that both upper and lower units are full size. All the options makes the possibilities endless on how you can cook/bake with this thing. You can me baking a cake on the bottom unit while air frying chicken on the top. Haven't played with all the features yet, but the multi rack, air fry, bake, and broil features have all worked great so far. Definitely looking forward to being able to cook a turkey and a ham at the same time this Thanksgiving! One piece of advice on installation: If you're going to install it yourself get a 12 pack for a couple buddies and have them come help you get it in your cabinet because this thing is HEAVY. Well worth the work though. HUGE upgrade to our kitchen and cooking/baking abilities.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks Great!
on June 24, 2023
Posted by: SyFi
Oven was replaced by electrolux 8 years ago when the original oven kept failing. The current oven required replacement of the control board, light sockets, and main oven board. All added together exceeded the price of a new oven. Using with no lights and several malfunctioning functions.
Response from frigidaire.comBy John, Online Outreach Specialist, June 26, 2023
Hi there, We’re sorry to hear this has been your experience with your wall oven, and we thank you for bringing it to our attention. Your experience is generally not the norm, and we would like to gain a little more insight, so please be on the lookout for an email from us. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
4
I can bake again with my new double ovens
on August 6, 2023
Posted by: Laura Kapp
[This review was collected as part of a promotion.] Both of my Dacor ovens died after 21 years. So I turned to Frigidaire ovens as replacements. Spacious, lots of options including an air fryer. Easy to set temp and timer. Still have to practice baking but first batch of cookies turned out great. The Baking mode revealed better results than Convection Bake mode. Next up: Banana Bread!
Written by a customer while visiting frigidaire.com