Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Average customer rating
4.8
(923 Reviews)
Rating breakdown 923 reviews
5 Stars
776
4 Stars
110
3 Stars
23
2 Stars
5
1 Star
9
Customer Reviews for Frigidaire - Gallery 30" Double Electric Wall Oven with Total Convection - Black Stainless Steel
Customer Rating
4
on August 19, 2024
Posted by: TR177
[This review was collected as part of a promotion.] Beautiful ovens, not confident yet. They don't seem to heat up as hot as they should but hope for success.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Modernizing my kitchen!
on August 19, 2024
Posted by: TKR72
[This review was collected as part of a promotion.] Modernizing my kitchen! Same wonderful Frigidaire Gallery double oven set up but current and so many new and modern options! Who knew? Love, love, love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dont know yet
on August 25, 2024
Posted by: Tante Z
[This review was collected as part of a promotion.] Ovens were delivered and installed (the guy did a great clean up job and even polished the ovens! an all time first for me).
However, the temperature in both ovens is totally off (350 is about 425, etc). I called for service to calibrate the temperatures. Guy calls to cancel- they have to order parts (? for what?). They set up another appointment (after I called again), and they called to cancel again - the wrong parts were sent.
So I really cant say how I like these ovens or not, since i haven't been able to use them for the 3 weeks after installation.
However, the temperature in both ovens is totally off (350 is about 425, etc). I called for service to calibrate the temperatures. Guy calls to cancel- they have to order parts (? for what?). They set up another appointment (after I called again), and they called to cancel again - the wrong parts were sent.
So I really cant say how I like these ovens or not, since i haven't been able to use them for the 3 weeks after installation.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 26, 2024
Hi, Tante Z. Thank you for stopping by to share your feedback on the appliance with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in the hopes that we can better serve your needs in the future. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement Double Oven
on August 31, 2024
Posted by: Lance332
[This review was collected as part of a promotion.] We picked the Frigidaire oven mainly because the external appearance was very similar to our old KitchenAid model. We also liked the features of this oven over other choices. It was nice that the installation size was also compatible with our cabinets. Everything is working properly after installation. We have not had a lot of time to see if there are any faults. We noted from our installer and from some online reviews that these ovens have a hard time with a deep high temp clean. Apparently, this action can fry the oven control board which sits right above the oven door. We will probably not use this feature on the upper oven and will use the steam clean cycle instead. We tend to not bake stuff that is too messy and keep our ovens clean, so we don't expect that to be an issue. We did get the 5 year warranty to protect our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wife Loves it!
on September 1, 2024
Posted by: AlexHern1971
[This review was collected as part of a promotion.] Purchase this double wall oven to replace our old one which was over 20 years old. My wife picked it out. It’s way nicer looking than I thought from looking at the pictures online. My wife has been using it nonstop for the last couple of days, Trying out all the different baked settings. We especially love the air fry feature. We did not know that Frigidaire may such nice products now we’re thinking about changing out our refrigerator and our microwave as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simply perfect
on September 3, 2024
Posted by: Tams88
[This review was collected as part of a promotion.] As I look at it sitting on my living room floor, I can’t wait for the contractor to install it! I have high hopes that it will work like it is intended. It comes with all the bells n whistles I need. Will continue this review once it is installed and working!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new double oven
on September 4, 2024
Posted by: Cck5170
[This review was collected as part of a promotion.] Purchased the Frigidaire Gallery 30” double oven during a kitchen renovation (we hadn’t planned on replacing our ovens as our previous ovens were less than 2 years old; however during installation in new cabinets an accident occurred and the control panel was broken off and it was almost the same cost to repair as to buy new). I love that BOTH ovens have convection baking, air fryer feature, steam baking, all features in both ovens.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased!
on September 6, 2024
Posted by: ZooPolly
[This review was collected as part of a promotion.] After the initial buying and installation part of the journey, I am enjoying my oven. I still am on the learning curve, but so far, so good.
Written by a customer while visiting frigidaire.com