Customer reviews from LEGO
LEGO - Icons Boutique Hotel 10297
Average customer rating
4.8
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
137
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
146 out of
152)
Customer Reviews for LEGO - Icons Boutique Hotel 10297
Customer Rating
4
Boutique Hotel
on January 16, 2022
Posted by: nikonken
Loved the build. Colors awesome. Goes great with my street scene. Not a single missing part. First time that's happened. My only complaint is the roof on the last level. It would not lay perfectly flat like all the others I've built. I realize there are some diagonal pieces but it weakens that level. That part needs to be reimaged.
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, January 17, 2022
If part of your set isn't as sturdy as it should be, the best thing to do is double-check your build and make sure that all the pieces are pressed tightly together. Sometimes there may be a piece just a little off from where it should be. If that doesn't solve it, let us know at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Customer Rating
5
Great build and worth it
on January 16, 2022
Posted by: Amerableplate
The Boutique Hotel was an amazing build and had great building techniques. I my self definitely think this set was worth the money.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Boutique hotel
on January 16, 2022
Posted by: Joanznoz
Beautiful love it. Great with the other shops my town is coming together. Rerelease the first 5-6
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Welcome
on January 16, 2022
Posted by: MisterShriveledGali
Another great set for my Lego setup! Love the detals and hope more building will follow including same scale of famous places like the Empire State Building.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Love it!
on January 15, 2022
Posted by: RobertELP
Excellent addition to the collection! My son has been waiting all year for this new piece!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Good but not Great
on January 15, 2022
Posted by: Mlarms75
This is the first one of these buildings that I have given less than 5 stars. I love this series but I felt that this one didn’t live up to the quality of the the rest of them. While I like the details I don’t think they were as good and fun as previous sets. This one doesn’t have the size of some of the others once built either. It was fun but not the same fun as previous sets.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5
Love it with one complaint
on January 13, 2022
Posted by: Kgs2002
Overall it was an awesome one to build. My one complaint is about the columns on the second floor. They are very tedious and difficult to do as opposed to the columns on the third floor which were much easier. I LOVE that there are no stickers and many printed pieces! I also enjoy all of the very small details that were included and help to actually show the time period they are portraying. Again back to the second floor columns, that was the only really frustrating thing I ran in to with this set. Overall a great build and would recommend.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3
Step #230, pg 159 destroys the building experience
on January 13, 2022
Posted by: Batman
What was Lego thinking? I've never written a review on here, but I specifically signed up in order to write about this one step #230 that is beyond frustrating. The building step doesn't work, the final white stud on top doesn't fit and falls off.
I would recommend this to a friend!
Response from LEGOBy Sonia, LEGO® Customer Service, January 14, 2022
If your set seems like it's not very sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be. You’ll also want to make sure that all the pieces are pressed tightly together. If you need further assistance, get in touch at LEGO.build/Service-BV and we’d be happy to take a closer look!
Written by a customer while visiting LEGO