Customer reviews from LEGO
LEGO - Icons Boutique Hotel 10297
Average customer rating
4.8
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
137
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
146 out of
152)
Customer Reviews for LEGO - Icons Boutique Hotel 10297
Customer Rating
4
Good but not Great
on January 15, 2022
Posted by: Mlarms75
This is the first one of these buildings that I have given less than 5 stars. I love this series but I felt that this one didn’t live up to the quality of the the rest of them. While I like the details I don’t think they were as good and fun as previous sets. This one doesn’t have the size of some of the others once built either. It was fun but not the same fun as previous sets.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
3
Step #230, pg 159 destroys the building experience
on January 13, 2022
Posted by: Batman
What was Lego thinking? I've never written a review on here, but I specifically signed up in order to write about this one step #230 that is beyond frustrating. The building step doesn't work, the final white stud on top doesn't fit and falls off.
I would recommend this to a friend!
Response from LEGOBy Sonia, LEGO® Customer Service, January 14, 2022
If your set seems like it's not very sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be. You’ll also want to make sure that all the pieces are pressed tightly together. If you need further assistance, get in touch at LEGO.build/Service-BV and we’d be happy to take a closer look!
Written by a customer while visiting LEGO
Customer Rating
1
Incomplete
on January 2, 2022
Posted by: OKC Avaition
On step 325 the pictures clearly shows a white 2x1 is added to the bottom of the white L-bracket. However the part is not called out in the instructions, nor are the 10 2x1 white pieces included.
No, I would not recommend this to a friend.
Response from LEGOBy Henny, LEGO® Customer Service, January 4, 2022
Oh no! We're sorry to hear that. Please get in touch with us at LEGO.build/Service-BV and we'd be happy to have a closer look.
Written by a customer while visiting LEGO
Customer Rating
3
Can't see the inside of the build
on October 15, 2022
Posted by: Megan
great build but there's a lot of detail that goes into the inside of the building. furniture and everything and you can't see that once it is finished. there's no way to see inside other than the super tiny windows that show really nothing
No, I would not recommend this to a friend.
Response from LEGOBy Jayare, LEGO® Customer Service , October 16, 2022
Thanks for sharing your thoughts and feedback the Boutique Hotel set! We’ll share your feedback with our design team to make similar sets in the future even better.
Written by a customer while visiting LEGO
Posted by: Citychix
Verified Purchase:Yes
I haven’t built the set yet, I just know it’ll be good…the Tuxedo cat approves of he box
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Gump
Verified Purchase:Yes
Love this set. This is the second one that I have purchased. It will be used to supply parts to modify the first one.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Lakerguy32
Verified Purchase:Yes
Great and I hope to get alot more really soon I got like 27 sets so far
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: Gusbatista03
Verified Purchase:Yes
This is an amazing set with fantastic building techniques, well designed furniture, clever use of unique pieces, and beautiful vibrant colors. It was a great choice for my first modular building!
I would recommend this to a friend!
Written by a customer while visiting LEGO