Customer reviews from epson.com
Epson - EpiqVision Ultra LS300 Smart Streaming Laser Projector (Refurbished) - White
Average customer rating
4.3
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
0
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Epson - EpiqVision Ultra LS300 Smart Streaming Laser Projector (Refurbished) - White
Customer Rating
5
Unbelievable!
on June 9, 2021
Posted by: BambiDeer
from Overland Park, KS
I was so glad that I was asked to be a beta tester for the LS300W projector. I had no idea about projectors, other than they show a picture on a wall and are cumbersome. Anything but!!! I grabbed my husband Ben to open the box. We took it out of the box, so surprised that the projector was compact and cool. Now the excitement really began to grow. We took out the instructions and had fun sorting through all the different languages on the pamphlets. We found a place to try it out, plugged it in....and like magic we had music and a picture. Where was that picture you ask? Well, it was on the ceiling. We checked the pamphlet for guidance and couldn’t figure out what we did wrong. We went with it and completed more steps. When we got to the applications, we found YouTube and played a video. The picture was still on the ceiling. Mind you, we have now moved it 4 times before we tried it outside. Anyway...we played the video, heard the music AND the Epson default. We called it a night and contacted Epson after the weekend.
Day 2 I called Epson and spoke with Victor, who was so kind to inform us that we needed to put the projector about a foot and a half from the wall/screen. Then I asked “which way to face the speaker” and he clarified that the speaker faces the “audience”. We finally got it - the FANTASTIC-BRIGHT-COLORFUL-HUGE picture on the wall and NOT on the ceiling! So cool! Thank you Victor. We thought we were all set up and ready to go, until we realized that we still had the dual sound. We called back and got Christopher. He was wonderful. He explained that we had not completed the setup. By the third step he had helped my daughter and I through the process and what we had missed. Finally, we were able to enjoy a video with amazing sound quality and an awesome easy-to-use remote that even my parents can use.
Our overall assessment of the LS300W is 10 out 10! However, Epson setup instructions are 7.5 out of 10. Reasons are where the projector is placed and the troubleshooting guide didn’t answer our question for sound and picture. Both picture and sound, after finishing the setup are both 10 out of 10. The best part of the process was the Epson customer service, including Donald, our brand rep. We are looking forward to football season, GO CHIEFS and our first outdoor movie with friends and family. “This is a review for the Epson EpiqVision Ultra LS300 Smart Streaming Laser projector that I received free of charge to do a beta test and review.”
I would recommend this to a friend!
Quality
5
Value
5
(click to see the video)
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5