Customer reviews from Fellow
Fellow - Carter Move Mug 12oz - Matte White
Average customer rating
4.6
(1,104 Reviews)
Rating breakdown 1,104 reviews
5 Stars
886
4 Stars
95
3 Stars
46
2 Stars
30
1 Star
47
87%of customers recommend this product.
(
243 out of
279)
Customer Reviews for Fellow - Carter Move Mug 12oz - Matte White
Customer Rating
5
Perfect for my tea!
on September 19, 2024
Posted by: Lizilu
As a tea drinker, I have been using a steeping insulated bottle that I love for tea AND I burn my mouth all the time. When I saw a woman at a training with a Fellow mug, (who was also drinking tea) I asked her about it. She LOVED it for all the reasons I do. It is easy to drink from, it is smaller so it fits places better, it is charming to look at, AND it cleans out well so I can change my tea "flavors" without the residual flavor from the past tea.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Amazing products
on October 2, 2024
Posted by: GirlDad
We love, Fellow products in addition to our recently purchased Carter cups we have the vacuum canister. We have a grinder and are awaiting the arrival of our Aiden. We can’t wait.❤️❤️❤️
Written by a customer while visiting Fellow
Customer Rating
5
Exactly what I was looking for
on October 19, 2024
Posted by: Ehurt
I bought a few of these and I absolutely love them. I love the 8oz Carter since it’s just the perfect size for me. I also enjoy the simple design and was very pleased with how long it kept my coffee hot.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
on October 30, 2024
Posted by: Lsg
Keeps coffee hot for a long time
I’ve bought 3.
I’ve bought 3.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
on November 2, 2024
Posted by: Bre
I throughly enjoy drinking my coffee using this mug. Keeps ice all day!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Just get one! For you comparison shoppers :)
on November 22, 2024
Posted by: Seth
Keeps drinks super hot (or cold) for a very long time! Inside ceramic coating helps taste stay true. Is completely leakproof, opens easily and is very easy to clean. Just get one!!
Written by a customer while visiting Fellow
Customer Rating
5
Great gift
on November 26, 2024
Posted by: zpta
Great gift for my girlfriend. The utility of the splash guard is top.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
leeks
on December 2, 2024
Posted by: joe.
just bought this and it leeked all over my bag. maybe faulty version
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 5, 2024
Hi There,
We're sorry to hear this happened. One of our Customer Experience team members has reached out via email to assist you with this issue. We look forward to connecting and making it right!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
We're sorry to hear this happened. One of our Customer Experience team members has reached out via email to assist you with this issue. We look forward to connecting and making it right!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow