Customer reviews from Fellow
Stagg Stovetop Kettle
Average customer rating
4.2
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
98
4 Stars
20
3 Stars
15
2 Stars
6
1 Star
12
83%of customers recommend this product.
(
24 out of
29)
Customer Reviews for Stagg Stovetop Kettle
Customer Rating
3
It's beautiful until it's not
on June 26, 2023
Posted by: Michelle A.
from US
I do love the design of this pour-over kettle but I feel there were some major oversights as well. The handle melted and literally dripped off onto the oven glass top when the handle overhung a heated burner in use from another pot. The fact that the handle could not withstand that kind of short term residual heat is pathetic. Additionally, I hand wash this unit with ultra care because a friend of mine had owned the same one and I had noticed his kettle in the color black flecked off the bottom and I did not want that to happen to mine so I made sure nothing damaged it. I ONLY hand washed it with gentle foaming soap and never used a cloth and yet the black still flecked off within very short term use. Even the top of the kettle with the thermometer began fleeing off, so much so that I would find flecks in the bottom in the bottom of the water vessel. Needless to say, I had to use a nail file to reshape the bottom of the handle that had fully melted off. So, yes, the design is fabulous but the chosen materials are very poor given the price of the unit.
Written by a customer while visiting Fellow
Posted by: Tango
Verified Purchase:Yes
It’s hard to really mess up a stovetop kettle, it works, I like the thermometer in the lid, overall it’s fine. I just don’t think the quality matches the price, the lid doesn’t quite sit right, the collar on the handle is just a little off, the plastic components feel kinda cheap. It works, I just think it could be better, more refined.
Written by a customer while visiting Fellow
Customer Rating
1
Small, Poorly Designed w/ inadequate materials
on January 10, 2023
Posted by: David H.
from US
Much smaller and more pitiful looking than you’d think. Handle melted the first week. Maybe it’s not meant for gas stoves? Spits water when boils. Poor design.
Written by a customer while visiting Fellow
Customer Rating
1
Black streaks
on September 3, 2024
Posted by: Disatisfied
My kettle developed strange black streaks on its own? I dont put tea or anything in it its just water
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, September 3, 2024
Hello,
We regret to learn about this situation. A member of our Customer Experience team has contacted you through email to help resolve this issue. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about this situation. A member of our Customer Experience team has contacted you through email to help resolve this issue. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
3
Works well, doesn't last long
on October 15, 2023
Posted by: MS
from newfoundland, canada
I have had a Stagg pour-over kettle for 8 months; I use it very regularly, about 2-3 times a day. It has served me well until recently - the thermometer has loosened from its housing and tends to slip out of the lid. Although the finish doesn't affect the performance or function of the kettle, it began chipping off within months of purchase. Having said all of this, it does pour beautifully and the thermometer still works and shows temp, but it isn't lasting, or holding together, as long as I would expect for the price of the unit.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: M. Showers
Verified Purchase:Yes
I like having the temperature indicator to ensure a great brew.
The copper tone looks perfect!
The copper tone looks perfect!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Paint cracking
on August 29, 2022
Posted by: Anne-Marie L.
from CA
Had one in Matte Black Finish, the paint crack under. Had a second one in replacement for the first one and the paint still crack under it. I always used it on glass ceramic surface and took great care of it. Be careful when buy this product and think twice about the finish you want to have.
Written by a customer while visiting Fellow
Posted by: Todd
from Los Angeles, CA
Verified Purchase:Yes
Great design, and a welcome addition to a small kitchen!
I would recommend this to a friend!
Written by a customer while visiting Fellow