Customer reviews from Fellow
Fellow - Carter Move Mug 12oz - Matte Black
Average customer rating
4.6
(1,097 Reviews)
Rating breakdown 1,097 reviews
5 Stars
880
4 Stars
94
3 Stars
46
2 Stars
30
1 Star
47
87%of customers recommend this product.
(
238 out of
274)
Customer Reviews for Fellow - Carter Move Mug 12oz - Matte Black
Customer Rating
5
Happy with it
on July 17, 2024
Posted by: Abi C
Doesn’t leak, love the splash guard and the fact it fits in cup holders. I think I still taste a little metallic flavor but not NEARLY as bad as my previous travel mug. The cup holder fit, color, and leak proof lid are major upgrades for me for sure!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great but expensive mug
on September 5, 2024
Posted by: CoffeeAddict510
My partner and I have 5 or 6 of these mugs and love them. My only gripe is that they are too expensive compared to other options.
Written by a customer while visiting Fellow
Customer Rating
5
Great travel mug
on September 25, 2024
Posted by: Falsesteak
This mug is very well made. It keeps my coffee very hot for a long period of time. And I love the art work.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Good product
on January 21, 2025
Posted by: Panat
I got this mug a few weeks ago. It’s great! It holds temperature well. And I like the design! It has a filter where you don’t have to worry about your drink spilling.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Good quality thermos
on February 23, 2025
Posted by: Anonymous
This is my second move mug. The color is beautiful and I love the texture, its size, its shape. The only bummer is that it takes two hands to open and drink from the mug, and like a traditional thermos, the lid is wet when taken off so you have to be thoughtful about drips. I'm not sure what the problem was with the slanted, "drink-from" lids, but I do miss them.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, February 26, 2025
Hi there!
Thank you so much for taking the time to share your experience with us! We really appreciate your feedback, and we can’t wait to pass it along to our product team. If you have any more thoughts or suggestions, don’t hesitate to reach out at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for taking the time to share your experience with us! We really appreciate your feedback, and we can’t wait to pass it along to our product team. If you have any more thoughts or suggestions, don’t hesitate to reach out at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Love the Minimalism!
on March 1, 2025
Posted by: Anonymous
I have used my new thermos twice since receiving it. Really like the simple style of it & it definitely keeps liquids hot for hours. It’s easy to clean too which is great. The only thing I wish it did have was a top that flips open, but not the end of the world.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Obsessed!
on April 1, 2025
Posted by: MorganSV
Love my Move Mug! The quality of materials are great and it's the perfect size for on the go. Will be using everyday!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Safe from leaks
on April 9, 2025
Posted by: Dewish
2nd mug (gift for daughter) love mine so much. Keeps beverage piping hot all day. Love that I can toss it in my bag and not have to worry about spills, leaks or drips. The splash guard is ingenious.
I would recommend this to a friend!
Written by a customer while visiting Fellow