Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Black
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
863
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
222 out of
255)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Black
Customer Rating
3
3.5 Stars
on January 6, 2022
Posted by: Jeff S.
from US
3.5 stars. Outside touch and feel is great. Really does make coffee taste better than other mugs I've owned. Needs a larger size (20oz? 24oz?). Thermos is just ok. Can't keep hot from morning to afternoon. Maybe 3-4 hours max before hot turns to warm or less. Splash guard is nice/bad. Nice when it's installed and it does help. Bad because I hate the plastic screw pieces in the center. Their inferior build quality and touch compared to everything else on this mug is so much less. Plus the whole splash guard is a pain to disassemble and wash by hand. Also, lost product placement/marketing opportunity. If you're going to have a special ceramic interior mug that doesn't lend itself to metal spoons due to scratching the ceramic service, where is the Fellow Carter Strr Stick made out of non-scratch silicon or the like? Then, to really turn this up to 11 (or go from 3.5 stars to 5), add some smart features like support for Apples Find My or AirTag like functionality built-in to better locate your mug on your smartphone when you leave it behind somewhere. Make it 100% chargeable via wireless, so no risk of adding external charging ports to worry about getting wet or damaging due to the constant use of drinking from said mug, or washing said mug after use. Nobody likes those flappy rubber things to cover USB ports to help seal them off. Or worse case, have a built in watch battery style compartment that could power the smart tracking functionality. Overall the Carter Move Mug is good, but not yet great. It's a solid start.
Written by a customer while visiting Fellow
Customer Rating
5
Looks great with no leaks!
on December 20, 2021
Posted by: Barry L.
from US
Durable, clean look, and the splash guard is a game changer. Coffee stays hot and best of all, no leaking. This is easily the best travel mug I've used.
Written by a customer while visiting Fellow
Customer Rating
3
Need to improve the leakproof lid design
on December 7, 2021
Posted by: Brian T.
from US
Great looking mug and nice to drink out of. However, unless the leakproof lid is screwed on VERY carefully, it is not very… leakproof :u1F97A:.
Written by a customer while visiting Fellow
Customer Rating
5
Great 8oz travel mug
on December 6, 2021
Posted by: Heidi C.
from US
Great mug and seals tight with no spills. I love how it keeps my drink really hot and the thinner lip is comfortable to drink from and cools it enough to not burn your tongue. It’s a bit thick to hold onto, but I have small hands.
Written by a customer while visiting Fellow
Customer Rating
1
Best Mug Ever…Until
on December 6, 2021
Posted by: Matthew R.
from US
This is a bummer because it was honestly the best coffee cup/thermos I’ve ever had. Seriously it was AWESOME. Then I had the problem that I now know is common where the mug takes on a weird smell. Despite washing, drying, soaking, etc it won’t go away and is now effectively unusable.
Written by a customer while visiting Fellow
Customer Rating
5
so cute, super good quality,
on December 6, 2021
Posted by: Jisu H.
from US
so cute, super good quality, easy to drink and hold, never leaks, and keeps temperature long time. Best portable mug ever
Written by a customer while visiting Fellow
Customer Rating
4
Good but could use some improvements
on December 2, 2021
Posted by: Elsie G.
from US
I love that this thermos is leakproof, but I wish there wasn't so much plastic inside it. I'm always trying to find something that won't hold the smell of stale milk if I have a latte in it. Overall, I like this, so I'm keeping it to use with tea only.
Written by a customer while visiting Fellow
Customer Rating
5
By far my family’s’ favorite
on December 1, 2021
Posted by: Anna D.
from US
By far my family’s’ favorite mugs! We’ve now purchased 3, and we use them daily. The size and drip filter are great, and the lid doesn’t leak at all. It will also keep ice all day.
Written by a customer while visiting Fellow