Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Black
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
863
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
222 out of
255)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Black
Customer Rating
5
Great size mug
on December 26, 2024
Posted by: Carriet
Great size and keeps my
Coffee warm longer than i expected
Coffee warm longer than i expected
Written by a customer while visiting Fellow
Customer Rating
5
Round but works great
on December 27, 2024
Posted by: Buyer102
It works great keeps my coffee warm for about 4-5 hours. It is a bit too round so makes it hard to open while driving at times. The spill guard is great!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Best cup since forever!
on December 27, 2024
Posted by: Thisonelife
Absolutely LOVE my Carter. It is the perfect size for a to go in the morning. Stays hot forever! No more cold coffees left on my desk before a series of meetings. Always hot when I get back! Thought the sip insert was weird but it actually makes a huge difference.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Well done, Fellow
on December 29, 2024
Posted by: MThiker
Superb customer service and another excellent mug for our family!
Written by a customer while visiting Fellow
Customer Rating
5
Love the non- spill insert
on December 29, 2024
Posted by: KC
Gave it to my daughter for Christmas, she was extremely happy. Taking it on a car trip, she loved the little insert that keeps it from spilling when she drinks. One of the reasons she really loves it is that she hates drinking from a little hole. Having the non-spill filter gets rid of the need for that.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Well designed travel mug
on December 30, 2024
Posted by: Keeley 25
I purchased this Carter Move Mug over a month ago to replace the initial one I purchased a few years ago that I lost. It seems like there have been some improvements over the original. The slotted stopper has a nice tight fit. It’s a good design- no leakage and easy to clean. I wish it was larger.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
No flip lid
on December 30, 2024
Posted by: Movingspace
The mug does not have a flip lid, which is less convenient than those where you can sip and go. Also my strainer does not work as the opening is too narrow . But the Matt textured surface is really nice to hold and the height is good.
Response from FellowBy CX, Customer Experience Team, January 2, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Great design, well executed, quality product!
on December 31, 2024
Posted by: happy_customer
Excellent design; high quality product. So happy with it!
I would recommend this to a friend!
Written by a customer while visiting Fellow