Customer reviews from Fellow
Fellow - Carter Move Mug 12oz - Matte Grey
Average customer rating
4.6
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
879
4 Stars
93
3 Stars
46
2 Stars
30
1 Star
46
87%of customers recommend this product.
(
236 out of
271)
Customer Reviews for Fellow - Carter Move Mug 12oz - Matte Grey
Posted by: Derek
from Kittery, ME
Verified Purchase:Yes
Best travel coffee mug on the market. Actually doesn’t leak. Keeps coffee as hot as the others out there. And the ceramic liner maintains coffees flavor with no metal or plastic tones. Also the extra thin rim allows for sipping with no drips. This is the pinnacle of travel coffee mug design.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Alexis F
from Mountain View, CA
Verified Purchase:Yes
Such a nice bottle. Prevents spilling while at work.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Sandi G
Verified Purchase:Yes
Porcelain interior is the best! no weird tasting coffee any more :)
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Starfish and Coffee
Verified Purchase:Yes
Fast delivery, fine product..
I truly enjoy drinking both hot and iced coffee and tea out of the Carter Move Mug. I bought it for its leakproof seal, ceramic interior and ice catching insert.....but..
then I realized that there was a rubber gasket that while removable, was difficult to clean and dry.
It holds the scent of the last beverage despite thorough cleaning.
I now have lost it (while trying to clean it) and I'm ordering several replacements (one for tea, one for coffee).
Other than the gasket issue, I am really enjoying my mug and want to get another one.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: SP
Verified Purchase:Yes
Finally, the perfect travel tea mug! Fits in the hand & car perfectly. Temperature regulation is divine!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Poor quality
on January 11, 2025
Posted by: Tom
There is a manufacturing fault on the product. And the lid doesn’t open and gets stuck when you try and open
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 15, 2025
Hi there,
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
1
Difficult
on January 17, 2025
Posted by: Bee
The lid is VERY difficult to remove. In fact, mine is unusable as the lid is stuck. I’ve followed Fellow recommendations which did nothing. .
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 23, 2025
Hi there,
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for taking the time to share your feedback! We're glad to see that one of our agents has already been in touch with you to assist you. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
The Fellow Carter Move Mug, or How I Learned to Stop Feeling Sad and Love My Coffee At Work
on March 24, 2025
Posted by: Rob
So here it is: a travel mug that doesn’t taste like the inside of an old trombone. The Fellow Carter Move Mug is a miracle of design—no black plastic anywhere. You know what black plastic tastes like? Regret and broken New Year’s resolutions. This mug? My coffee tastes like my coffee. Actual coffee. The kind you imagined you’d be sipping while writing your novel in a cabin somewhere, before your life became emails and microwave dinners.
The interior is ceramic, which means the flavor doesn’t get bullied by metallic tang or plastic aftertaste. It’s smooth. It’s honest. It lets the coffee speak for itself, like a kind uncle at a family reunion who just wants to tell one good story before he dies.
Oh, and the splash guard—ingenious. No, it whispers, this coffee is not for your pants today.
I drink from it and feel slightly less doomed. It’s amazing.
Written by a customer while visiting Fellow