Customer reviews from Fellow
Fellow - Carter Move Mug 12oz - Matte Grey
Average customer rating
4.6
(1,094 Reviews)
Rating breakdown 1,094 reviews
5 Stars
879
4 Stars
93
3 Stars
46
2 Stars
30
1 Star
46
87%of customers recommend this product.
(
236 out of
271)
Customer Reviews for Fellow - Carter Move Mug 12oz - Matte Grey
Customer Rating
5
Fits in the Tesla cup holders
on April 14, 2022
Posted by: Alex Y.
from US
It's great! I had been looking for a top quality mug that also fits in my car (Tesla Model Y) cupholder. The splash protection really does a good job too, so now I can enjoy great coffee on the go without worrying about spilling!
Written by a customer while visiting Fellow
Customer Rating
5
Love the Carter
on January 7, 2021
Posted by: Meagan W.
from US
I ordered the Carter in hopes that it would fit in my car cup holders; it fits in two of the ten possible drink spots (2010 Honda Fit). I was unsure about the plunger piece. I thought maybe I’d just take it out because it would be unnecessary or cumbersome but it is wonderful. It works great to slow the flow of liquid into my mouth. The last sip doesn’t come out with the plunger in but by that time it’s not a big deal to pull it out for the last drink. So glad I ordered two. I’ve used both everyday since they arrived. No leaks. Keeps drinks hot for hours. I imagine someday the rubber gaskets will wear out before the metal does. Can I order replacements when the time comes?
Written by a customer while visiting Fellow
Customer Rating
5
I absolute LOVE this little
on July 11, 2023
Posted by: Sheridan R.
from US
I absolute LOVE this little mug!! I fits the amount of coffee I drink (8oz) and I love the fact that I can *literally* throw it in my bag and go, and not worry about leaks or spilling. It’s super convenient. And the splash guard is so handy to have when driving - I could never manage to drink coffee on the road without spilling some on myself, but the guard has prevented that so far for me! It’s replaced my yeti cups - I don’t even reach for them anymore. Keeps my coffee hot for as long as I need it too, and I’ll even have to add ice after a couple hours because it’ll still be piping hot. Best purchase!
Written by a customer while visiting Fellow
Posted by: Commuting Dad
Verified Purchase:Yes
Great mug, I’ve had mine 10 months. Does NOT leak while traveling. Sip on the go, the splash guard works. Mug keeps hot liquids hot and with the lid on, still warm after 10 hours. Even with lid off the heat holds for a long time. Ah, I dropped mine many times and just 2 small bottom dents. And no scratching. I bought two more as gifts and I can see they use theirs daily too.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Karly
Verified Purchase:Yes
Love this thermos! I got the lilac one and the color is super pretty in person. My one comment on the bottle is that it definitely holds the scent of the drinks you put in. I only use it for coffee so i dont mind but even though I wash it very thoroughly with heavy dish soap and leave it open to air dry it still holds the scent. Other wise I love it, definitely keeps my drinks cold or hot for hours. I use it with the straw and lid and I can also say it doesn’t lose any coldness.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
on October 23, 2024
Posted by: CN
I have been loving this travel mug so far, but it is not dishwasher safe. The description online states that the mug is dishwasher safe, but upon arrival, it comes with a notice that the exterior coating may be 'discolored' in the dishwasher, which is deceiving.
Response from FellowBy CX, Customer Experience Team, October 24, 2024
Hi there,
Appreciate your feedback. We are excited to share that after completing a thorough round of rigorous quality tests, we've confirmed that our Carters are indeed top-rack dishwasher safe. The information you're referencing was published before this was confirmed, so we apologize for the confusion.
Please let me know if you have any other questions.
Kind regards,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Appreciate your feedback. We are excited to share that after completing a thorough round of rigorous quality tests, we've confirmed that our Carters are indeed top-rack dishwasher safe. The information you're referencing was published before this was confirmed, so we apologize for the confusion.
Please let me know if you have any other questions.
Kind regards,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
Mug is great! Communications, not so much
on December 1, 2025
Posted by: ben
The mug itself is great. I've bought a few, replacing one whenever it gets lost or too damaged in normal use to function. They keep things hot or cold, as needed, for a long time. I like the splash guard too. Five stars for the mug.
I also wanted to say that Fellow's email policy is ABSURD. I've received 25 marketing emails from them in the 13 days since I bought a mug directly from the site, despite NOT clicking the "I want to receive email communications" box at checkout. Two per day. That's insane. One star for bombarding me with emails. I'll buy from other sales channels in the future.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Worth it!!
on January 6, 2026
Posted by: Julia
Bought this for myself and my family for Christmas and it was so worth it!! The lid is such an amazing design I can walk with my dogs or drive with it open and not spill anything. Very worth the money!
I would recommend this to a friend!
Written by a customer while visiting Fellow