Customer reviews from swann.com
Swann - Wireless Motion Alert Sensor (2-pack) - White
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Swann - Wireless Motion Alert Sensor (2-pack) - White
Customer Rating
1
Needs a software update to allow you to adjust the sensitivity.
on January 19, 2022
Posted by: Steve Littell
from Holland Michigan
Frequency of use:Daily
Verified Purchase:Yes
Nuisance alarms, can’t set how sensitive it is to motion.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , January 20, 2022
Hello Steve,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Motion Alert Sensor 2-Pack. The sensitivity of the sensor can be adjusted using our Swann Security application. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Motion Alert Sensor 2-Pack. The sensitivity of the sensor can be adjusted using our Swann Security application. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Awesome Wireless Motion Alert Sensor!
on August 14, 2022
Posted by: Skbud9310
from Detroit, MI
[This review was collected as part of a promotion.] The Swann Wireless Motion Alert Sensor is amazing! I placed this in my living room to catch any movement by the front door. Perfect for any entrances that you want to monitor. It was super easy to install, it connected to my wi-fi with no issues. I had it up and running within minutes. Sadly, in these times we need any protection we can get, I would defiantly recommend for anyone! It also sends alerts to my Alexa which made this product even more awesome!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great!
on August 24, 2022
Posted by: Loni K
from Webberville, MI
Frequency of use:Daily
[This review was collected as part of a promotion.] My wife recently started working from home and although we live in a rural area, we have our children get dropped off by the bus now. We have cameras but it's not feasible to have them everywhere they are. These motion sensors are easy to install and are able to alert her when she needs to check in on them. Great investment!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Very sensitive
on September 16, 2022
Posted by: Rick08679
from KY
[This review was collected as part of a promotion.] The Swann - Motion Alert Sensor seems to do a good job. The sensor seems to be really sensitive and sends notifications to your phone. It would pick up my movements each time I would walk into the room. I will be using this in my outdoor building. The app was easy to set up. Just start by scanning the qr code.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , October 4, 2022
Hello Rick08679,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com