Customer reviews from swann.com
Swann - Wireless Motion Alert Sensor - White
Average customer rating
4.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
7
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Swann - Wireless Motion Alert Sensor - White
Customer Rating
5
Great motion sensor
on August 9, 2022
Posted by: Thud84
from Columbia ky
Frequency of use:Daily
[This review was collected as part of a promotion.] I've been through several motion sensors and none lived up to their description. This one is great, I love the fact it sends a signal right to your phone as an alert when someone comes into it's motion, the setup was really easy to. It's detection is really good to and doesn't give me a lot of false alerts like others. Will be getting more for other areas around the home.
I would recommend this to a friend!
Response from swann.comBy Customer Service , August 29, 2022
Hello Thud84,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your brief and honest feedback gives us insight into the things we have done correctly to help improve your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your brief and honest feedback gives us insight into the things we have done correctly to help improve your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Super easy to use
on August 11, 2022
Posted by: Paul16
from Lapeer, Michigan
Frequency of use:Daily
[This review was collected as part of a promotion.] I have had the Swann motion alert sensor for a little over a month now. I had other Swann accesories already hooked up so this was a perfect fit for my existing system. This is an excellent motion sensor when you consider value and performance. My Swann system has always been effective so when I built a vault to keep things in my pole barn I decided to put motion sensors in and around the area. This sensor is super simple to install, maybe 10 minutes, and has an amazing range. It covers 180 degrees in front of the safe, and another one covers the entire interior. I don't have it set up in a large area but it easily covers the 20 foot range needed.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
App only notifications
on August 25, 2022
Posted by: Ryan330
from Warren, Ohio
[This review was collected as part of a promotion.] When I ordered the swann montion senor I didn't realize that it only worked by downloading an app. I was hesitant to even bother with it but I'm happy I gave it a try. It doesn't beep at the senor, only has a blue light that comes on, which is good for testing purposes. The app was pretty easy to load, but I ended up taking it off my phone and putting it on my old phone so that I can keep it in my bedroom and the kids can have it around them. Anyone can also log into the acct on a tablet too, so I can have multiple devices getting the notifications. The range is very wide on what it will pick up and you can adjust it all with the app in the settings. Now when the kids hear the notification they run to the window to see what triggered the alarm. I hear the notification, I'll call the dogs upstairs and put them in my room. They haven't even realized that someone is approaching the house yet and this way I can avoid them barking like crazy when a package is getting delivered.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: SDBT
Verified Purchase:Yes
Rubbish. I have to take the batteries out, and put them back in every time I want to use this sensor. My wifi signal is excellent and the batteries are fully charged. When it does attempt to work, it sends alerts all over the shop, and then fail to send any when I actually walk past the door I have it set up on.
Response from swann.comBy Mary, Swann Team, June 30, 2025
We’re really sorry to hear about the trouble you’re having with your sensor. That’s certainly not the experience we want for any of our customers.
The behavior you described could be related to firmware, sensitivity settings, or a hardware fault. We’d really like the chance to troubleshoot this with you and find a permanent fix. Please reach out to us at tech@swann.com with your sensor model and setup details, and our team will assist you directly.
Your feedback is important to us.
The behavior you described could be related to firmware, sensitivity settings, or a hardware fault. We’d really like the chance to troubleshoot this with you and find a permanent fix. Please reach out to us at tech@swann.com with your sensor model and setup details, and our team will assist you directly.
Your feedback is important to us.
Written by a customer while visiting swann.com
Customer Rating
5
What is the point of it ?
on October 1, 2022
Posted by: Finghard
I have had this now for a while so can give it a fair review Pros : amazing battery life - Easy to install - descrete.
Cons : doesn't send notifications unless app open ? - no temp reading like it advertises. (Misadvertised) - no sensitivity settings - can't link in to cameras to record if triggered -
Conclusion : basically useless toy that does not send a notification unless app open and can't make a camera record .
Cons : doesn't send notifications unless app open ? - no temp reading like it advertises. (Misadvertised) - no sensitivity settings - can't link in to cameras to record if triggered -
Conclusion : basically useless toy that does not send a notification unless app open and can't make a camera record .
Written by a customer while visiting swann.com
Customer Rating
5
Quick and easy setup!
on August 7, 2022
Posted by: Bencjr86
from New York
Frequency of use:Daily
[This review was collected as part of a promotion.] If you are looking for a security system that can be quickly and easily setup nearly anywhere then this motion alert sensor by Swann is just what you need. Everything you need for installation is included and the device is able to detect motion up to 110⁰. The Swann security app allows you to receive notifications directly to your phone when motion is detected. You can also add other Swann security products such as cameras and sirens to go along with the motion sensor at a later time. I would definitely recommend this product, especially to anyone looking for some peace of mind without the need for an elaborate and hard to install security device.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Motion sensor for siren
on March 10, 2022
Posted by: Abaxt801
from Utah
[This review was collected as part of a promotion.] This siren was added in addition to my security system I already have in place. This siren was extremely loud and would be very deterring if someone broke in my house and heard it. I think in combination with the sensor this is going to be a great addition to my system.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Posted by: Carport
from Garages
Frequency of use:Daily
Verified Purchase:Yes
Iam very happy with this product gives me peace of mind that it will let me know if some one comes in my carport
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , April 25, 2022
Hello Carport,
Thank you for reaching out to us and sharing your feedback about your most recent experience with our Motion Alert Sensor. We are glad to know you are happy with your most recent purchase of our sensor. We hope you expand or have expanded your Swann System to further improve your sense of security. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback about your most recent experience with our Motion Alert Sensor. We are glad to know you are happy with your most recent purchase of our sensor. We hope you expand or have expanded your Swann System to further improve your sense of security. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com