The watch won't stay connected to my phone. Ten times every day I have to go through the tedious process to connect my watch, again, to the phone. The process usually fails the first time and is slightly different. When it does connect the data on the phone is missing much of the data on the watch. For example, the watch has days of sleep data, but the phone app has no sleep data, despite supposedly syncing. Sometimes the pairing lasts only a few minutes before the Garmin software "forgets" my phone. Every time I connect get the same "Thanks for registering your Impact 2S" email from Garmin. Somehow it isn't tripping any alarms at Garmin that the same watch gets "registered" every couple of hours. A waste of time. I would have gotten more and paid less with a real smartwatch. I'll never buy any Garmin products again.
Response from GarminBy Garmin, September 23, 2024
Thank you for your review and experience with the Instinct 2S. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
The Garmin Instinct® 2S Graphite is a durable and reliable smartwatch with excellent GPS, health tracking, and rugged design. It's lightweight, water-resistant, and perfect for outdoor enthusiasts. Its long battery life and customizable features make it versatile for fitness and adventure, though its display is basic compared to pricier models.
This is first impression review. Looks much smaller in real life. The strap is too small for me an normal sized man!! Doesn't auto detect activity. No calorie counting function within the app. Couldn't find any of this information before hand just assumed it would have better functionality than a 2017 fitbit watch.
Response from GarminBy Garmin, September 6, 2024
Thank you for your review and experience with the Instinct 2S. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.