Customer reviews from Garmin
Garmin - Instinct 2S 40 mm Smartwatch Fiber-reinforced Polymer - Deep Orchid - (2022)
Average customer rating
4.3
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
105
4 Stars
32
3 Stars
9
2 Stars
9
1 Star
11
Customer Reviews for Garmin - Instinct 2S 40 mm Smartwatch Fiber-reinforced Polymer - Deep Orchid - (2022)
Customer Rating
4
Great smartwatch
on August 31, 2024
Posted by: Brandon8
This watch has the features I was looking for in a smartwatch. The battery lasts over 2 weeks. Only negative is I wish the band provided was longer.
Response from GarminBy Garmin, September 6, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Satisfied purchase
on September 6, 2024
Posted by: Prajeet
I am happy with my garmin. The big thing is that I don't have to carry my phone with mw while running as I can track the distance through it.
Response from GarminBy Garmin, September 6, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Perfect
on September 7, 2024
Posted by: Mute
A perfect for myself since i broke my last watch, i love it has everything, nice size and fit
Response from GarminBy Garmin, September 23, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Awesome
on September 18, 2024
Posted by: Raven99
Exactly what I was looking for. I work on a boat and being able to access tide charts on my watch is amazing.
Response from GarminBy Garmin, September 23, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
1
Absolute garbage
on September 20, 2024
Posted by: GarminFooledMe
The watch won't stay connected to my phone. Ten times every day I have to go through the tedious process to connect my watch, again, to the phone. The process usually fails the first time and is slightly different. When it does connect the data on the phone is missing much of the data on the watch. For example, the watch has days of sleep data, but the phone app has no sleep data, despite supposedly syncing.
Sometimes the pairing lasts only a few minutes before the Garmin software "forgets" my phone.
Every time I connect get the same "Thanks for registering your Impact 2S" email from Garmin. Somehow it isn't tripping any alarms at Garmin that the same watch gets "registered" every couple of hours.
A waste of time. I would have gotten more and paid less with a real smartwatch.
I'll never buy any Garmin products again.
Sometimes the pairing lasts only a few minutes before the Garmin software "forgets" my phone.
Every time I connect get the same "Thanks for registering your Impact 2S" email from Garmin. Somehow it isn't tripping any alarms at Garmin that the same watch gets "registered" every couple of hours.
A waste of time. I would have gotten more and paid less with a real smartwatch.
I'll never buy any Garmin products again.
Response from GarminBy Garmin, September 23, 2024
Thank you for your review and experience with the Instinct 2S. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
5
Enjoying my drvice
on September 21, 2024
Posted by: Bhorsesgirl
I got the watch a few weeks ago. I enjoy how easy it is to set up and start to track. Mostly love the fact that I do not have to charge it ever day!
Response from GarminBy Garmin, September 23, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
4
Perfect for beginners
on October 1, 2024
Posted by: Stephaniebb2
This is the first Garmin watch I have owned. I love it as a beginner's watch! I rated 4 star because the battery drains so fast when doing any activity tracking. Also, it doesn't quite match other trackers (like my phone or alltrails) in regards to distance? Not sure why that is.
Response from GarminBy Garmin, October 3, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
3
Still Making Up My Mind
on October 2, 2024
Posted by: AeroEngineer
I have used only the basic functions of the watch, but they seem to work well. I like the Garmin Connect app that shows useful (and colorful) summaries of my walks and heart function. I have found the four buttons on the watch somewhat confusing, but I'm slowly getting used to them and may eventually even figure out how to access functions I am interested in. I printed out the 116-page user manual in the hope of finding those functions. Garmin crams many features into this watch, and, for me, they have come at the expense of a friendly user interface. I will have to train myself further before I am happy with this watch.
Written by a customer while visiting Garmin