Customer reviews from https://www.asus.com
ASUS - ExpertBook B5 13.3" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Star Black
Average customer rating
4
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - ExpertBook B5 13.3" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Star Black
Posted by: Northern Biz Prof
Frequency of use:Daily
Verified Purchase:Yes
I use this laptop for productivity work: communication, spreadsheets, presentations, academic research.
It’s perfect.
It’s perfect.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Faulkta
Frequency of use:Daily
Verified Purchase:Yes
Performance is good for an older generation intel processor. I was plesently surprised by the nurmeric keyboard within the touchpad. I like the light weight of this 13" monitor laptop.
I am a little disappointed with the small sized solid state drive coupled with the noise making conventional hard drive. I would have preferred a single larger solid state drive.
Written by a customer while visiting https://www.asus.com
Posted by: Trebla
Frequency of use:Daily
Verified Purchase:Yes
The only problem is that the screen periodically goes black and then returns to the website you were viewing before the it went black.
Response from https://www.asus.comBy Customer Service, October 31, 2024
Dear Valued Customer,
We regret to hear that you have encountered issues with your notebook. This may be due to the system readjusting the display resolution. To help resolve the issue, please ensure that you have completed all pending updates on both MyAsus and Windows. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will do my best to help you. I am committed to assisting our customers with our products and dedicated to resolving any issues you may encounter. Please include a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
We regret to hear that you have encountered issues with your notebook. This may be due to the system readjusting the display resolution. To help resolve the issue, please ensure that you have completed all pending updates on both MyAsus and Windows. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will do my best to help you. I am committed to assisting our customers with our products and dedicated to resolving any issues you may encounter. Please include a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com