Customer reviews from nightowlsp.com
Night Owl - 16 Channel 1080p HD Bluetooth Wired DVR with 1TB Hard Drive - Black
Average customer rating
4.6
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
119
4 Stars
31
3 Stars
7
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
143 out of
150)
Customer Reviews for Night Owl - 16 Channel 1080p HD Bluetooth Wired DVR with 1TB Hard Drive - Black
Posted by: Shelia
from Mississippi
Gender:Female
Verified Purchase:Yes
Works as advertised I am happy with my purchase . I would recommend
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Almost 5 star
on April 23, 2022
Posted by: Gina70
from So. California
Gender:Female
Cameras work amazing and when you replay can zoom into crazy close but for some reason 2 of the 4 go black and white at night. Can't seem to have these 2 cameras color 24/7.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Good afternoon and thank you for reaching out. If you have a camera that is going black at night, that means it is not receiving enough power to activate Night Vision. This can be for one of a few reasons, including the camera being pushed out further from the DVR, a bad power adapter or a bad power splitter. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Kema1007
from South Carolina
Gender:Female
Verified Purchase:Yes
We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Jsmith318
from Scio, Oregon
Gender:Male
Verified Purchase:Yes
I bought this to replace my THD system when it's Hard Drive failed. Night Owl Marketing was great in providing a compatible system that didn't require that I replace all my old cameras. Simply unplugged the old and plugged in the new using the same connections.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Luis Luis
from Valencia California
Gender:Male
Verified Purchase:Yes
I purchased this nightowl 16 channel dvr for a customer's small business store and it has all the bells and whistles with very easy set up.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 5, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great customer service and equipment
on September 11, 2022
Posted by: Dwaltus
from Ok
Gender:Male
I have had my 16 channel wired DVR for over 10 years. It has worked flawlessly with the exception of a camera failure after about 6 years in service. I highly recommend this company. I have used recordings on my DVR to support the police. This is installed on my home. The images are clear and night vision works great. I have one PTZ camera and it also works great. In my opinion Night Owl is the leader in security cameras. The service is free as it should be and their service is excellent if its ever needed, which is very rare.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, September 13, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Smpugh19621936
from Cleveland
Gender:Male
Verified Purchase:Yes
This is the best version yet, I love how easy it is to setup, the connection on phone is faster than older system & the ability to zoom in on the pictures is great, I'm definitely going to update my other location with this better setup
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, April 4, 2023
Awesome! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: vikas
from 08884
Gender:Male
Verified Purchase:Yes
picture on tv is coming blurry and on app it shows all camera good
Response from nightowlsp.comBy Customer Support, April 18, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com