Customer reviews from nightowlsp.com
Night Owl - 16 Channel 1080p HD Bluetooth Wired DVR with Customizable Storage - Black
Average customer rating
4.6
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
112
4 Stars
29
3 Stars
6
2 Stars
1
1 Star
3
94%of customers recommend this product.
(
135 out of
143)
Customer Reviews for Night Owl - 16 Channel 1080p HD Bluetooth Wired DVR with Customizable Storage - Black
Customer Rating
3
Almost 5 star
on April 23, 2022
Posted by: Gina70
from So. California
Gender:Female
Cameras work amazing and when you replay can zoom into crazy close but for some reason 2 of the 4 go black and white at night. Can't seem to have these 2 cameras color 24/7.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Good afternoon and thank you for reaching out. If you have a camera that is going black at night, that means it is not receiving enough power to activate Night Vision. This can be for one of a few reasons, including the camera being pushed out further from the DVR, a bad power adapter or a bad power splitter. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Kema1007
from South Carolina
Gender:Female
Verified Purchase:Yes
We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: MrALY
from Carrollton, TX
Gender:Male
Verified Purchase:Yes
Its Simple Plug and Play. The result of this DVR depends on the CAMERA.
I have (4) 960H Camera (4) 1080P Camera and (8) 4k Camera
I was not sure but Now I am very happy with the purchase and the results of this DVR.
I have (4) 960H Camera (4) 1080P Camera and (8) 4k Camera
I was not sure but Now I am very happy with the purchase and the results of this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Thank you for reviewing your product! We are glad the product is covering your security needs.
Written by a customer while visiting nightowlsp.com
Posted by: Ms Ellie
from Jacksonville, FL
Gender:Female
Verified Purchase:Yes
The HDMI not working even after changing several HDMI cords
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 6, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. Your product comes with a 1-Year Manufacturer's Warranty. For more information, please view the following link: https://nightowlsp.com/terms-and-conditions.
Written by a customer while visiting nightowlsp.com
Posted by: Jsmith318
from Scio, Oregon
Gender:Male
Verified Purchase:Yes
I bought this to replace my THD system when it's Hard Drive failed. Night Owl Marketing was great in providing a compatible system that didn't require that I replace all my old cameras. Simply unplugged the old and plugged in the new using the same connections.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Nomadd
from Garden Grove, Orange County Ca.
Verified Purchase:Yes
I have been using Night Owl security systems for 15 years.
My first unit was a 8 camera wired dvr, my second was a 16 a camera wired unit.
This is my third unit, a 16 camera wired unit with the option to add four additional wifi cameras. I hope that it performs as well as the first two, my only worry is that it runs hot as it does not have an internal fan as my first two systems did.
This may shorten the lifespan of the unit.
My first unit was a 8 camera wired dvr, my second was a 16 a camera wired unit.
This is my third unit, a 16 camera wired unit with the option to add four additional wifi cameras. I hope that it performs as well as the first two, my only worry is that it runs hot as it does not have an internal fan as my first two systems did.
This may shorten the lifespan of the unit.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 20, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Affordable Price!
on July 15, 2022
Posted by: Tai C
from Florida
Gender:Female
Will this system work with my Q-See QM6010B-4 cameras? Thanks
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, July 19, 2022
Unfortunately, Night Owl is not able to guarantee compatibility with any 3rd party brands. Often, cameras of the same technology will function with our systems, but we make no assurances. We can only ensure that our products will function with compatible Night Owl product. We apologize for any inconvenience.
Written by a customer while visiting nightowlsp.com