Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor Wireless IP 4K HD Spotlight Security Camera - White
Average customer rating
4.7
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
55
4 Stars
16
3 Stars
0
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
69 out of
72)
Customer Reviews for Night Owl - Indoor/Outdoor Wireless IP 4K HD Spotlight Security Camera - White
Customer Rating
1
Don’t buy
on October 3, 2023
Posted by: Dont worry
from Texas
Gender:Male
Bought these 4k Wi-Fi cameras and stopped working within 2months
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, Night Owl SP Support Team, October 5, 2023
Thank you for your review and sorry to hear of the issue you are having. Your purchase comes with a full 1-year warranty from material defect to address any issues you encounter. We would welcome the chance to help fix your issue. Please contact us via phone at 1-866-390-1303 or use the chat option available on NightOwlSP.com on the right side of all pages.
Thanks.
Thanks.
Written by a customer while visiting nightowlsp.com
Posted by: tinman60
from Graham, WA
Gender:Male
Verified Purchase:Yes
Bought this system on a recommendation from son the tech. Un pack and plugged all in. Everything worked well. Ordered a doorbell to go with. Only problem is a missing security set screw that holds the frame secure over the unit.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Not 4K resolution
on August 2, 2022
Posted by: JohnDough
from NY
Maybe 1080p but definitely NOT producing 4K resolution. The lens inside the camera might be 4K but what you see on your monitor/app/phone is definitely not 4K resolution. It’s easy enough to blame that on your WIFI connection but I have 4K going to and from my router to 3 different streaming devices and 3 times the distance from the router than what the camera was. And even with all streaming devices off except the camera, it still doesn’t stream 4K. Bought two and returning them both. I really wanted to like these at this price point but so far I haven’t found an IP camera capable of streaming 4K. I’m guessing it’s downgraded at the sever end. Going back to a hard wired system for now.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Need new
on August 1, 2022
Posted by: SammyC
from Quinton Al
Gender:Male
Love my system it’s a WNVR -C20-81 but I need an additional camera but can’t find one.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl! You can check with any of our Authorized Resellers (list can be found on nightowlsp.com).
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great NVR and Cameras - bad instruct/procedures
on May 29, 2022
Posted by: Mako Frank
from Merritt Island, FL
Gender:Male
I bought an 8-channel NVR / 4-camera package (wired power, wifi image streaming) for my parents in 2017. They have worked flawlessly for 5 years now though I recall the setup was frustrating. I bought the same package (but 2022 version) recently - having same experience. But when setup I'm confident they will work reliably and as good as the system I had purchased for my parents 5 years ago.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for your feeback!
Written by a customer while visiting nightowlsp.com
Posted by: HotPalms
from Phoenix, Az
Gender:Female
Verified Purchase:Yes
They are awesome and now I’m relieved to be able to see my Dad wen I’m at work
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep your family safe.
Written by a customer while visiting nightowlsp.com
Posted by: ct37
from Rochester, NY
Gender:Male
Verified Purchase:Yes
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Mk3 bear
from Arizona
Gender:Male
Verified Purchase:Yes
Easy set up with impressive picture quality very good camera coverage
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com