Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Clear Case with PopGrip for Apple iPhone 13 - Melondramatic
Average customer rating
4.5
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
29
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for OtterBox - Otter + Pop Symmetry Clear Case with PopGrip for Apple iPhone 13 - Melondramatic
Posted by: Pamela
Verified Purchase:Yes
I can see the pink color of my phone through the case. It’s so pretty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jimbo
Verified Purchase:Yes
Good product but the price is rediculous. I especially like the slighly recessed pop socket.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 7, 2022
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Yellows after one month
on November 4, 2021
Posted by: Sav1
I’ve always had otterboxes on all my phones and have great things to say but their clear case yellowed so badly after only a month of use on my iPhone 13.
I am not a smoker, nor have my phone in severe conditions and for the price, it hurts to have to toss this due to gross deterioration.
They have sent me a replacement and I
Hoping it was just an error with the first case that won’t happens again but buyer beware.
A month of use- and I have to toss it? No thanks.
I am not a smoker, nor have my phone in severe conditions and for the price, it hurts to have to toss this due to gross deterioration.
They have sent me a replacement and I
Hoping it was just an error with the first case that won’t happens again but buyer beware.
A month of use- and I have to toss it? No thanks.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 5, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. We're glad to hear that our Customer Service Team was able to get this case replaced for you. If you run into any other issues in the future, feel free to call us at 1-855-688-7269, or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. We're glad to hear that our Customer Service Team was able to get this case replaced for you. If you run into any other issues in the future, feel free to call us at 1-855-688-7269, or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: GY1378
Verified Purchase:Yes
Use it for my new work from home position. Hands free
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome case!!
on December 7, 2021
Posted by: Anibal
from South Dakota
Gender:Female
[This review was collected as part of a promotion.] I got this otter+pop iphone 13 case and it is wonderful! I as many others tend to drop my phone, I've cracked many of screens so got this case and low and behold you can imagine I dropped the phone. This time NO CRACKS!! Im so happy with this and love pop socket on back. Built strong.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Simple phone cover
on December 7, 2021
Posted by: MicheleAZ
from Phoenix, AZ
Gender:Female
[This review was collected as part of a promotion.] This phone cover is very sturdy and I like the pop socket on the back and I like the color and that you can change the color.. I like that the socket pops out and you can also push it back in so it fits better in your purse. I was a little disappointed that it doesn’t have any screen protection, it’s just the piece that covers the back of the phone. Overall it’s a decent phone cover.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 8, 2021
Great to know you're a big fan of the Otter + Pop Symmetry Series Case, and we appreciate the heads-up on your interest in additional screen protection. Although this case doesn't include such a piece, we do make several that can be added to the mix for extra security!
Feel free to take a look at our full lineup for your iPhone 13 on our website, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!
https://www.otterbox.com/en-us/iphone-13
Best,
OtterBox Customer Service Team
Feel free to take a look at our full lineup for your iPhone 13 on our website, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!
https://www.otterbox.com/en-us/iphone-13
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case with removable pop socket
on December 7, 2021
Posted by: Bour2719
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] This case is very durable and easy to hold in hand. The pop socket is interchangeable! I also love that you can use the pop socket as a stand. The case is also small and form fitting. So the size is not too noticeable with it on the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome protection!
on December 8, 2021
Posted by: Kaitd22
Gender:Female
[This review was collected as part of a promotion.] Amazing case and arrrived just in time for Christmas! Fits perfectly and the look is sleek and amazing love the pop and use it all the time! Would recommend this product to all of my friends and family!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com