Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Antimicrobial Case with PopGrip for Apple iPhone 13 - Tranquil Waters
Average customer rating
3.9 out of 5
3.9
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
14
4 Stars
2
3 Stars
4
2 Stars
3
1 Star
2
53%of customers recommend this product. 
(
8 out of 15
)
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Customer Reviews for OtterBox - Otter + Pop Symmetry Antimicrobial Case with PopGrip for Apple iPhone 13 - Tranquil Waters
Customer Rating
2 out of 5
2
Pop comes up short
on September 28, 2021
Posted by: hermantf
After having used the traditional stick on popsocket for years now, and being that it’s paired with the symmetry case, I was very excited to try this case. The problem with it though, is that the popsocket is sunken down into the case, which does makes for a more narrow profile, but ultimately shortens the stem of the popsocket. This means that your fingers are squeezed against the case much tighter, which fixates your hand to a much more static position, and makes it a lot more difficult to maneuver your hand and the phone. This might be a good thing for some as it is a great case, but for me, it’s a deal breaker.
Response from otterbox.comBy OtterBox , Customer Service Team , September 29, 2021
Hi there!

We're sorry to hear about your disappointment with that Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Prettiest and most durable cover for my IPhone 13
on March 8, 2022
Posted by: Jackie O
Verified Purchase:Yes
Love the color and protection my phone gets. Already dropped it once but no damage done. I actually like the pop button on the back.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
love the feel and protection
on April 3, 2022
Posted by: susan65
The box said it should be compatible with all chargers, even removing the pop socket it did not charge on my wireless charger dock. This was disappointing however I do like Otterbox. It is a compromise .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Looks Beautiful, but...
on October 31, 2021
Posted by: Rivergirl1
Verified Purchase:Yes
I loved the colors ion this case, but I was stunned to find it is hard and very slippery, and it offers zero screen protection. I have returned it, but since I am a loyal Otterbox user, I will order something else once the refund hits my account. How about some Defender cases in these beautiful colors? Thank you.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox ,  Customer Service Team , November 2, 2021
Hi there!

We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll pass your thoughts up the ladder to our design team. Keep in mind, none of our cases for the iPhone 13 include a built-in screen protector, but they are all compatible with OtterBox screen protectors. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect
on November 4, 2021
Posted by: Quint
Verified Purchase:Yes
I bought this otter box. It’s perfect for hooking on to the car vent car pop socket thing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Cute and Fully Protected
on March 5, 2022
Posted by: Anonymous
Verified Purchase:Yes
This case is slippery however holding it by the non-slick sides helps. The pop socket folds flat and does not stick out which I love. I’ve dropped my phone several times and have no fear with this case plus the protective glass over the screen. It does what it’s supposed to do and it’s cute. That’s a win-win!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Loving my otter box
on October 16, 2022
Posted by: Chloe P
Verified Purchase:Yes
Otter box is all that I will ever buy for my phones protection. It has proven to be a great investment over the years. Stylish and safe. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good just not MagSafe design
on December 17, 2022
Posted by: Samm
Verified Purchase:Yes
Great protection not MagSafe as I needed. Need more MagSafe designs with popsocket
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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