Customer reviews from Samsung US
Samsung - Jet 60 Flex Cordless Stick Vacuum - ChroMetal with Silver Filter
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Samsung - Jet 60 Flex Cordless Stick Vacuum - ChroMetal with Silver Filter
Customer Rating
1
Poor suction, poor battery life.
on September 25, 2023
Posted by: MelH
from Winston salem, NC
This is the worst vaccuum I've ever owned. Suction is poor on the cycle with the most battery efficiency, it's okay on the highest setting. Which would be fine if I could vaccuum my space in 5 minutes or less.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Chrystel, SEA Care, September 27, 2023
I wish you didn't have to go through this with your vacuum. We're here to help you out, MelH.
I have shared the manual to learn more about the cleaning and charging time on page 19. Also, kindly turn to page 18 under "Suction force decreases suddenly" to diagnose the vacuum's suction performance.
User manual:
https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146337197, to help our team pull up your information.
Have a great day!
^Chrystel
I have shared the manual to learn more about the cleaning and charging time on page 19. Also, kindly turn to page 18 under "Suction force decreases suddenly" to diagnose the vacuum's suction performance.
User manual:
https://downloadcenter.samsung.com/content/UM/202303/20230327113427614/O_VS6700AL_IB_DJ68-00861T-01_AP_EN_MES_230320.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146337197, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great vacuum
on November 5, 2023
Posted by: sienna
from Aliso Viejo, CA
I bough this vacuum at least 3years ago.
It works really good.
I have no problem still
Easy to clean and empty the dust.
I bought my parents too.
They liked it
I would like to buy for upstairs' too.
It works really good.
I have no problem still
Easy to clean and empty the dust.
I bought my parents too.
They liked it
I would like to buy for upstairs' too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US